Citrix Daas & Digital Employee Experience (DEX)- Engineer

Tata Consultancy Services; Chennai District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Tata Consultancy Services seeks a Citrix Virtualization Engineer with 5+ years of hands-on experience in DaaS and CVAD to manage and optimize Citrix Cloud environments and VDI delivery. You will support end-user computing services, monitor endpoint health, and drive automation and infrastructure support for seamless digital workplace experiences.

The role requires strong troubleshooting, dashboards, and a proactive approach to end-user experience, with familiarity in Active Directory, Group

Qualifications

• 5+ years of experience with Citrix virtualization technologies.
• Hands-on with Citrix DaaS (Cloud) and CVAD.
• Expertise in Citrix Studio, Director, StoreFront, Gateway, Cloud Connectors, PVS, and MCS administration.
• Experience with DEX platforms such as Nexthink or Lakeside SysTrack.
• Strong troubleshooting for VDI, app delivery, profiles, and endpoint performance.
• Experience in dashboards, monitoring, reporting, and analytics for user experience and endpoint health.
• Hands-on with Windows Server, Active Directory, Group Policy, and FSLogix.
• Familiarity with incident, problem, and change management processes.
• Strong RCA and infrastructure monitoring skills.
• Excellent communication and stakeholder management.

Skills

Citrix DaaS

Citrix CVAD

Citrix Studio

Citrix Director

StoreFront

Gateway

PVS

MCS

DEX platforms

Nexthink

SysTrack

VDI troubleshooting

Windows Server

Active Directory

Group Policy

FSLogix

Education

15 years of education

50% min in 10th/12th/UG/PG

Tools

Citrix NetScaler/ADC

PowerShell

ServiceNow

VMware vSphere/ESXi

Nutanix

Job description

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Experience Range: 5 to 10 Years

Must Have:

• 5+ years of experience in Citrix Virtualization technologies.
• Strong hands-on experience with Citrix DaaS (Citrix Cloud) and Citrix Virtual Apps & Desktops (CVAD).
• Expertise in Citrix Studio, Director, StoreFront, Gateway, Cloud Connectors, PVS, and MCS administration.
• Experience in Digital Employee Experience (DEX) platforms such as Nexthink, Lakeside SysTrack, or equivalent tools.
• Strong troubleshooting skills for VDI, application delivery, profile management, and endpoint performance issues.
• Experience in creating dashboards, monitoring, reporting, and analytics for user experience and endpoint health.
• Hands-on experience with Windows Server, Active Directory, Group Policy, and User Profile Management (FSLogix preferred).
• Experience in incident, problem, and change management processes.
• Strong understanding of performance tuning, root cause analysis (RCA), and infrastructure monitoring.
• Excellent communication and stakeholder management skills.

Good to Have:

• Experience with Azure Virtual Desktop (AVD) and Microsoft Azure administration.
• Hands-on experience with Citrix NetScaler / ADC administration. Knowledge of Microsoft Intune and Microsoft Entra ID. Experience in developing Nexthink Remote Actions, Campaigns, Custom Fields, and Investigations.
• PowerShell scripting and automation experience.
• Experience with ServiceNow and ITIL processes.
• Knowledge of VMware vSphere/ESXi or Nutanix environments.
• Relevant certifications such as Citrix CCA/CCP, Microsoft Azure Administrator (AZ-104), or ITIL Foundation.
• Seeking a Citrix DaaS & DEX Engineer to manage and optimize Citrix Cloud environments, virtual desktop infrastructure, and digital employee experience platforms. The candidate will be responsible for end-user computing services, proactive monitoring, endpoint experience optimization, automation, and infrastructure support to ensure seamless digital workplace experiences.
• 15 years of full-time education
• Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)