Citrix Specialist

Tata Consultancy Services; Chennai District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Tata Consultancy Services in Chennai is seeking an experienced Citrix Administrator with 6–8 years of hands-on experience. The role covers Citrix DaaS/CVAD, Azure integration, and advanced troubleshooting in large enterprise environments.

You will own the Citrix platform end-to-end, design scalable architectures, optimize logon performance, and lead major incidents while collaborating with security and network teams. Chennai location, strong PowerShell scripting demanded.

Qualifications

• Years of experience in Citrix administration with strong L2/L3 exposure.
• Hands-on expertise in Citrix DaaS / CVAD and Workspace management.
• Strong understanding of Delivery Controllers, VDAs, catalogs and delivery groups.
• Experience with ICA/HDX protocol behavior and large-scale enterprise environments.

Responsibilities

• Own the end-to-end Citrix platform (DaaS/CVAD/Cloud or on-prem).
• Design, review, and approve Citrix architecture across regions.
• Ensure scalable, secure and highly available designs and configurations.
• Define standards for images, catalogs, delivery groups and policies.
• Act as the final escalation point (L3) for complex incidents.
• Lead major incident bridges and drive resolution.
• Perform root cause analysis and define long-term fixes.
• Develop PowerShell automation for maintenance and provisioning.
• Plan and execute Citrix upgrades and changes with minimal impact.

Skills

Citrix DaaS / CVAD

Microsoft PowerShell

DevOps

Citrix administration

Azure integration

Tools

Citrix Monitor

Wireshark

procmon

Job description

TCS is Hiring for Citrix For Chennai Location

Exp:- 6 to 8Year

JD

Hi

Please find the attached JD below.

Interview date:- 18-09-2026

Skill:-Citrix

Mandatory Skill

• Citrix DaaS / CVAD
• Microsoft PowerShell
• DevOps

Job Requirements*

1. Technical Expertise (Mandatory)

• years of experience in Citrix administration, with strong L2/L3 exposure.
• Hands‑on expertise in:
• Citrix DaaS / CVAD
• Manage, Monitor, Workspace
• Strong understanding of:
• Delivery Controllers, VDAs, Machine Catalogs, Delivery Groups
• ICA/HDX protocol behavior
• Experience managing large‑scale enterprise environments (thousands of users).

2. Advanced Troubleshooting & RCA

• Act as L3 escalation point for complex or high‑impact incidents.
• Logon slowness and failures
• Session disconnects, freezes, and latency
• Application launch and performance issues
• Perform root cause analysis (RCA) and define permanent fixes.
• Lead Major Incident bridges and drive resolution.

3. Performance Optimization

• Optimize user experience through:
• Citrix policy tuning (HDX, CPU, memory, graphics)
• Proactive identification of platform bottlenecks.
• Reduce recurring incidents and post‑production defects.

4. Image & Application Management

• Ownership of gold/master image lifecycle:
• Patch management
• Application integration, regression testing, and compatibility analysis.
• Minimize image sprawl and maintain version control.
• Strong hands‑on experience with Azure infrastructure supporting Citrix workloads.
• Understanding of:
• Availability Sets & Availability Zones
• Azure VM sizing, scaling, and performance tuning
• Experience integrating Citrix DaaS with Azure resource locations
• Troubleshooting ICA traffic, authentication, and gateway issues.
• Knowledge of:
• Load balancing
• Certificates and SSL configuration
• MFA / SSO integration
• Work closely with network teams during gateway‑related outages.

7. Security & Compliance

• Apply Citrix security best practices and hardening standards.
• Plan and execute hotfixes, patches, and zero‑day mitigations.
• Support vulnerability remediation and audit requirements.
• Align platform to enterprise security and compliance standards.
• Strong PowerShell scripting skills for Citrix automation.
• Build tools for:
• Maintenance activities
• Drive continuous improvement and operational efficiency.

9. Change, Upgrade & Release Management

• Plan and execute Citrix upgrades and platform changes.
• Perform impact analysis and define rollback strategies.
• Participate in CAB and review high‑risk changes.
• Ensure minimal business disruption.

Soft Skills

• Strong analytical and problem‑solving skills

Key Responsibilities*

• Own the end‑to‑end Citrix platform (Citrix DaaS / CVAD / Citrix Cloud or on‑prem).
• Design, review, and approve Citrix architecture (Workspace, VDAs, Cloud Connectors).
• Ensure scalable, secure, and highly available designs across regions and data center.
• Define standards and best practices for images, catalogs, delivery groups, and policies.
• Act as the final escalation point (L3) for complex Citrix incidents.
• Lead major incident bridges, especially for outages, performance degradation, or logon failures.
• Perform deep root cause analysis (RCA) using:
• Citrix Monitor, HDX Insight
• Event logs, netstat, procmon, Wireshark
• Identify long‑term fixes and preventive actions.
• Optimize logon performance, session responsiveness, and application launch times.
• Tuning of:
• Citrix policies (HDX, CPU, memory, graphics)
• Proactively identify performance bottlenecks and capacity risks.
• Reduce recurring incidents and post‑production defects.
• Enforce security hardening aligned to enterprise standards.
• Apply Citrix hotfixes, security updates, and zero‑day mitigations.
• Collaborate with security teams on:
• CVE remediation
• Vulnerability scans
• Audit findings
• Ensure compliance with access controls and data protection standards.
• Develop and maintain PowerShell automation for:
• Catalog and delivery group management
• Maintenance actions
• Reduce manual effort and operational risk through scripting and tooling.
• Improve platform reliability and operational efficiency.
• Plan and execute Citrix upgrades (VDAs, Cloud Connectors, Workspace app).
• Validate changes via non‑production testing and rollback strategies.
• Participate in CAB and review high‑risk changes.
• Ensure minimal user impact during releases.