Chat Support Executive

TELUS International; Dadri; On-site; INR 180,000 - 240,000; Full time

Job summary

TELUS International in Noida (Candor TechSpace, Sector 135) invites fresh graduates with 0–2 years of customer service experience to join our chat support team. You will handle international transactions and ecommerce queries, ensuring timely, professional responses and data privacy compliance.

The role is office-based with night shifts and a flexible schedule, requiring strong grammar and written/verbal communication to assist diverse customers.

Qualifications

• 0-2 years of customer service experience
• Graduate Freshers can also apply
• Excellent verbal and written communication
• Strong command of grammar and syntax

Responsibilities

• Provide chat support for international transactions and payments
• Assist with E commerce related concerns of the consumers
• Resolve customer queries in a timely and professional manner
• Maintain compliance with security and data privacy regulations

Skills

Verbal communication

Written communication

Grammar and syntax

Education

Graduate (freshers welcome)

Job description

Key Responsibilities:

• Provide chat support for international transactions and payments
• Assist with E commerce related concerns of the consumers
• Resolve customer queries in a timely and professional manner
• Maintain compliance with security and data privacy regulations

Desired Candidate Profile

• 0-2 years of customer service expeience
• Graduate Freshers can also apply
• Should possess excellent verbal and written communication
• Strong command of grammar and syntax
• Work location : TELUS International, Candor TechSpace, Sector 135, Noida
• Candidates should be okay with the work from office role
• Should be comfortable with night shifts
• Enjoys a flexible working schedule