Chat And Email Support Executive

TP; Goregaon; On-site; INR 187,000 - 312,000; Full time

Benefits offered by this job

One-way cab facility

Job summary

TP in Goregaon is hiring for an International Banking Process customer service role. The position involves handling banking queries, verifying information, and delivering accurate service in a fast-paced BPO environment.

The job requires graduation, banking process experience or back-office experience, strong English, and willingness to work 24/7 rotational night shifts. A one-way cab facility is provided.

Qualifications

• Graduation is mandatory.
• CIBIL score of 680+ is mandatory.
• Experience in Banking Process is mandatory.
• Good English communication skills are mandatory.
• Willingness to work in 24/7 rotational shifts, including nights.

Responsibilities

• Handle customer/banking-related queries through the assigned process.
• Process and verify customer information and banking transactions; maintain accuracy and follow guidelines.
• Ensure excellent customer service and timely resolution of queries.
• Maintain confidentiality of customer and banking information.

Skills

Banking experience

English communication

Education

Graduation

Job description

Hiring bondary

Mira Road - chruchgate ( western line )

Thane - Mumbai CST ( central bank )

Vashi - Masjid ( harbour line 0

Job Opening International Banking Process

Position: Customer Service / Banking Process International BPO

Location: Goregaon

Salary: Up to 28,000 In-Hand

Shift: Rotational 247 shifts, including night shifts

Working Days: 5 Days Working

Week Off: 2 Rotational Offs

Cab: One-way cab facility provided

Location: Goregaon, Mumbai

Eligibility & Requirements

• * Graduation is mandatory
• * CIBIL score of 680+ is mandatory
• * Experience in Banking Process is mandatory
• * OR
• * Experience in Non-Voice / Back-Office Process is required
• * Good English communication skills are mandatory
• * Candidates should be comfortable working in 247 rotational shifts, including night shifts

Key Responsibilities

• * Handle customer/banking-related queries through the assigned process
• * Process and verify customer information and banking transactions* Maintain accuracy and follow process guidelines
• * Ensure excellent customer service and timely resolution of queries
• * Maintain confidentiality of customer and banking information