Centre Head

Avnipie; Delhi; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Growth opportunities

Sport activity benefits

Job summary

A leading education center in Delhi seeks a Centre Head to manage overall operations, business development, and training delivery performance. This role requires a strong focus on driving admissions and ensuring customer satisfaction while maintaining operational discipline. The ideal candidate should have a Bachelor’s/Master’s degree and over four years of leadership experience in the education sector. This full-time position offers a competitive salary, performance incentives, and opportunities for regional leadership roles.

Qualifications

• 4+ years of experience in similar leadership roles in the education or service industry.
• Entrepreneurial mindset and business ownership attitude.
• Valid work permit for India.

Responsibilities

• Drive monthly admissions, revenue targets, and centre profitability.
• Ensure excellent student service experience and academic delivery quality.
• Track KPIs: admissions, revenue, expenses, productivity & feedback scores.

Skills

Business Management

Leadership

Analytical Skills

Customer Service

Marketing

Education

Bachelor's / Master's degree

Job description

Department: Operations & Business Growth

Role Objective

The Centre Head is responsible for managing overall operations, business development, training delivery performance, and revenue achievement of the Avnipie Centre. The role focuses on ensuring the centre operates as a profitable unit by driving admissions, enhancing customer satisfaction, maintaining strong operational discipline, and implementing strategic growth initiatives.

Key Responsibilities

1. Business & Revenue Growth

• Drive monthly admissions, revenue targets, and centre profitability.
• Plan and execute local marketing, lead generation and promotional activities.
• Ensure conversion from enquiries to admissions through effective counselling.
• Build strategic partnerships with schools, colleges, corporates & training partners.
• Monitor P&L performance, cost control and operational efficiency.
• Oversee daily centre functioning including infrastructure, scheduling and resource allocation.
• Ensure adherence to operational standards, compliance and brand policies of Avnipie.
• Manage financial transactions & fee collections with complete transparency.
• Maintain centre discipline, cleanliness, safety and professional environment.
• Lead, train and motivate counsellors, faculty, marketing and support staff.
• Conduct regular performance reviews and productivity monitoring.
• Manage staffing, attendance, task allocation and training requirements.

4. Student & Customer Experience

• Ensure excellent student service experience and academic delivery quality.
• Handle escalations and ensure customer satisfaction & retention.
• Facilitate events, seminars and placement opportunities for students.

5. Reporting & Analytics

• Track KPIs: admissions, revenue, expenses, productivity & feedback scores.
• Submit weekly & monthly performance reports to management.
• Identify gaps and implement process improvements.

Required Skills & Qualifications

• Bachelor’s / Master’s degree in Business Management, Education, Marketing or related fields.
• 4+ years of experience in similar leadership roles in the education, training, ed-tech or service industry.
• Knowledge of local market and networking ability.
• Analytical mindset with a focus on measurable results.

Key Attributes

• Entrepreneurial mindset & business ownership attitude.
• Passion for education, skill development and student success.
• Problem solver with decision-making capability.
• High energy, discipline, integrity & commitment to growth.

Performance Indicators (KPI)

• Monthly Revenue Achievement
• Enquiry to Admission Conversion Ratio
• Cost & Expense Control
• Customer Satisfaction & Retention
• Team Productivity & Operational Discipline

Compensation

• Competitive salary + performance incentives based on profitability.
• Growth opportunities to regional leadership roles.

Responsibilities

• Lead the entire sales cycle
• Achieve monthly sales objectives
• Qualify the customer needs
• Commitment to growth.

Must Have

• Bachelor Degree or Higher
• Passion for software products
• Highly creative and autonomous
• Valid work permit for India

Nice to have

• Strong revenue management
• Excellent in customer handling abilities.

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

Each employee has a chance to see the impact of his work.You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weeklysports sessions, team building events, monthly drink, and much more

A full-time position
Attractive salary package.

Trainings

7 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.