Center Head

IREZ; Ernakulam; On-site; INR 279,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Job summary

IREZ in Kerala seeks a proactive Center Head to oversee daily operations, admissions performance, and academic delivery quality. The role ensures student satisfaction and strong placement outcomes, coordinating with sales, training, and placement teams.

You will manage schedules, track revenue and attendance, handle grievances, and drive local tie-ups and promotions. Strong leadership, communication in English and Malayalam, and a track record of meeting targets are essential.

Qualifications

• 2+ years in education/training, center management or admissions.
• Bachelor's degree in any discipline; preference for education/business.
• Strong English and Malayalam communication.
• Proven ability to lead a team and achieve admission/revenue targets.

Responsibilities

• Oversee daily center operations, staff coordination, and facility management.
• Drive admissions targets by supporting the sales/counseling team and walk-in conversions.
• Monitor batch schedules, trainer performance, and course delivery quality.
• Handle student grievances and ensure a high-quality learning experience.
• Coordinate with the placement team to track and improve student employment outcomes.
• Maintain records of attendance, fee collection, and student progress.
• Liaise with corporate/marketing teams for local promotional activities and tie‑ups.
• Report center performance to management periodically.
• Ensure compliance with certification body standards at the center.

Skills

Team management

Communication skills

Customer service

Reporting

Education

Bachelor's degree

Tools

MS Office

Job description

Role Overview

The Center Head will be responsible for the day-to-day operations, admissions performance, and academic delivery quality of the campus, ensuring student satisfaction and placement outcomes.

Key Responsibilities

• Oversee daily center operations, staff coordination, and facility management
• Drive admissions targets by supporting the sales/counseling team and walk-in conversions
• Monitor batch schedules, trainer performance, and course delivery quality
• Handle student grievances and ensure a high-quality learning experience
• Coordinate with the placement team to track and improve student employment outcomes
• Maintain records of attendance, fee collection, and student progress
• Liaise with corporate/marketing teams for local promotional activities and tie‑ups
• Report center performance (admissions, revenue, placements) to management periodically
• Ensure compliance with certification body standards (e.g., NEBOSH, AAPC) at the center

Requirements

• Minimum 2 years of experience in the education/training industry (center management, academic coordination, or admissions role)
• Bachelor's degree in any discipline (preference for education, business administration, or related field)
• Strong communication skills in English and Malayalam
• Proven ability to manage a team and meet admission/revenue targets
• Basic proficiency in MS Office/Excel for reporting
• Customer-service orientation and problem-solving mindset

Preferred

• Prior experience in a vocational/professional training institute (healthcare, engineering, safety courses)
• Familiarity with the Gulf/India job market for graduates

What We Offer

• Competitive salary (₹25K–₹30K based on experience)
• Growth opportunity within a fast-expanding, NEBOSH-accredited training brand
• Exposure to both healthcare and engineering education verticals