Center Manager-Wellness Center

Stemz Global Dmcc; Gurugram District; Presencial; INR 700 000 - 1 100 000; Tempo integral

Resumo da oferta

Stemz Global Dmcc is seeking a commercially driven operations leader to manage a center focused on mental wellness services. You will own the P&L, drive revenue growth, and oversee budgeting, cost controls, and performance reviews.

You will build partnerships with schools, corporate clients, and healthcare professionals; lead multidisciplinary teams; and ensure high service standards and client satisfaction while expanding programs and market reach.

Qualificações

• Bachelor’s degree in Business Administration, Healthcare Management, Psychology, Public Health, Hospital Administration, or related; postgraduate qualification preferred.
• 7–12 years of overall experience in wellness, healthcare, preventive health, education-linked services, or allied sectors.
• Mandatory prior experience in business development and revenue generation.
• Strong hands-on exposure to P&L management, budgeting, and commercial performance review.
• Proven experience in leading teams and managing cross-functional stakeholders.
• Experience in school engagement, institutional partnerships, or program-led service businesses is an advantage.

Responsabilidades

• Lead the overall operations of the center, ensuring smooth delivery of mental wellness and related services, high service standards, and a strong client experience.
• Own the center's P&L, including revenue growth, budgeting, cost control, margin improvement, and periodic business reviews.
• Drive business development through school partnerships, institutional alliances, corporate relationships, referral channels, and community outreach initiatives.
• Develop and expand school health programs, student wellbeing initiatives, awareness workshops, and preventive mental wellness offerings.
• Create and execute annual and quarterly business plans for revenue generation, service expansion, utilization improvement, and market penetration.
• Lead, coach, and manage multidisciplinary teams across operations, wellness delivery, coordination, outreach, and support functions.
• Build and maintain strong relationships with schools, parents, counselors, healthcare professionals, corporate clients, vendors, and other key stakeholders.
• Monitor key performance indicators including revenue, profitability, conversions, client satisfaction, program participation, utilization, and team productivity.
• Work closely with marketing and leadership teams to enhance brand visibility, center positioning, and business growth.
• Ensure adherence to organizational policies, quality standards, reporting requirements, and process compliance across center operations.

Conhecimentos

Business development

P&L management

Budgeting

Stakeholder management

Team leadership

Partnership building

Formação académica

Bachelor's degree in Business Administration, Healthcare Management, Psychology, Public Health, Hospital Administration, or related; postgraduate preferred

Descrição da oferta de emprego

The role requires a commercially driven and operationally strong professional with

proven experience in business development, P&L ownership, team leadership, and

stakeholder management.

Key Responsibilities

• Lead the overall operations of the center, ensuring smooth delivery of mental wellness and related services, high service standards, and a strong client experience.business.
• Own the centers P&L, including revenue growth, budgeting, cost control, margin improvement, and periodic business reviews.
• Drive business development through school partnerships, institutional alliances, corporate relationships, referral channels, and community outreach initiatives.
• Develop and expand school health programs, student wellbeing initiatives, awareness workshops, and preventive mental wellness offerings.
• Create and execute annual and quarterly business plans for revenue generation, service expansion, utilization improvement, and market penetration.business.
• Lead, coach, and manage multidisciplinary teams across operations, wellness delivery, coordination, outreach, and support functions.
• Build and maintain strong relationships with schools, parents, counselors, healthcare professionals, corporate clients, vendors, and other key stakeholders.
• Monitor key performance indicators including revenue, profitability, conversions, client satisfaction, program participation, utilization, and team productivity.
• Work closely with marketing and leadership teams to enhance brand visibility, center positioning, and business growth.
• Ensure adherence to organizational policies, quality standards, reporting requirements, and process compliance across center operations.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, Psychology, Public Health, Hospital Administration, or a related discipline; postgraduate qualification preferred.
• 7–12 years of overall experience, with relevant exposure in wellness, healthcare, preventive health, education-linked services, or allied sectors.
• Mandatory prior experience in business development and revenue generation.
• Strong hands-on exposure to P&L management, budgeting, and commercial performance review.business.
• Proven experience in leading teams and managing cross-functional stakeholders.
• Experience in school engagement, institutional partnerships, or program-led service businesses will be an advantage.

Skills and Competencies

• Strong business and financial acumen.
• Strategic thinking with execution focus.
• Team leadership and people management capability.
• Excellent stakeholder management and relationship-building skills.
• Strong communication, presentation, and negotiation ability.
• Analytical mindset with comfort in MIS, reporting, and performance dashboards.business.
• High ownership, accountability, and problem-solving orientation.

Key Performance Indicators

• Achievement of revenue and profitability targets.business.
• Number and quality of new business partnerships generated.
• Growth of school health and mental wellness programs.
• Client satisfaction, retention, and repeat engagement.
• Operational efficiency and process compliance.
• Team productivity, engagement, and stability.