Center Manager

Gem-Hospital-; Chennai; On-site; INR 558,000 - 781,000; Full time

Job summary

GEM Hospital in Chennai is seeking an experienced Center Manager to lead the Operations department on-site. This full-time role oversees day-to-day center activities, ensures seamless patient service delivery, and drives operational excellence in a leading healthcare organization.

You will coordinate center operations, manage staff, monitor performance metrics, and ensure compliance with healthcare standards and policies.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Mid-to-senior level experience in hospital or healthcare center operations management.
• Strong understanding of healthcare operations, regulatory compliance, and quality standards.
• Proven ability to lead, motivate, and manage multidisciplinary teams.
• Excellent organizational, planning, and problem-solving skills.
• Strong communication and interpersonal skills for coordinating with diverse stakeholders.
• Proficiency in MS Office and hospital management or ERP systems.

Responsibilities

• Oversee daily operations of the center to ensure smooth service delivery.
• Manage, schedule, and supervise center staff and support personnel.
• Monitor operational performance metrics and implement process improvements.
• Ensure compliance with healthcare regulations, safety standards, and hospital policies.
• Coordinate with clinical and administrative departments to streamline workflows.
• Manage center budgets, resource allocation, and inventory planning.
• Address patient concerns and resolve service-related issues promptly.
• Prepare operational reports and present performance insights to senior management.
• Drive initiatives that enhance patient satisfaction and quality of care.
• Foster a collaborative, accountable, and service-oriented team culture.

Skills

Leadership

Staff management

Budgeting

Interdepartmental collaboration

Communication

Problem-solving

Data-driven decisions

Education

Bachelor's degree in Healthcare Administration, Business Administration, or a related field

Tools

MS Office

ERP systems

Job description

Description

GEM Hospital is seeking an experienced Center Manager to lead our Operations department at our Chennai location. This full-time, on-site position offers the opportunity to oversee day-to-day center activities, ensure seamless patient service delivery, and drive operational excellence within a leading healthcare organization in the Hospital/Health Care industry.

As Center Manager, you will be responsible for coordinating center operations, managing staff and resources, and ensuring compliance with healthcare standards and quality benchmarks. You will work closely with clinical and administrative teams to improve efficiency, enhance patient experience, and support the organization's commitment to high-quality care.

This role offers a competitive salary range of INR 50,000 - 70,000 per month along with the chance to make a meaningful impact on healthcare delivery in Chennai.

Responsibilities

• Oversee daily operations of the center to ensure smooth and efficient service delivery
• Manage, schedule, and supervise center staff and support personnel
• Monitor operational performance metrics and implement process improvements
• Ensure compliance with healthcare regulations, safety standards, and hospital policies
• Coordinate with clinical and administrative departments to streamline workflows
• Manage center budgets, resource allocation, and inventory planning
• Address patient concerns and resolve service-related issues promptly
• Prepare operational reports and present performance insights to senior management
• Drive initiatives that enhance patient satisfaction and quality of care
• Foster a collaborative, accountable, and service-oriented team culture

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field
• Mid-to-senior level experience in hospital or healthcare center operations management
• Strong understanding of healthcare operations, regulatory compliance, and quality standards
• Proven ability to lead, motivate, and manage multidisciplinary teams
• Excellent organizational, planning, and problem-solving skills
• Strong communication and interpersonal skills for coordinating with diverse stakeholders
• Proficiency in MS Office and hospital management or ERP systems
• Ability to manage budgets and make data-driven operational decisions