Head Operations

Nextenti Tech; Chennai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Nextenti Tech in Chennai is seeking an experienced Head of Hospital Operations to oversee end-to-end hospital operations, improve operational efficiency, and enhance patient experience across clinical and non-clinical departments. The role requires 15+ years in a large multispecialty or tertiary care hospital, with an MBA/MHA or related postgraduate qualification in Hospital/Healthcare Management.

You will drive cost optimisation and ensure regulatory compliance while leading cross-functional

Qualifications

• 15+ years of leadership experience in a large multispecialty or tertiary care hospital.
• MBA/MHA or postgraduate qualification in Hospital/Healthcare Management.
• Proven ability to drive operational efficiency and regulatory compliance.

Responsibilities

• Lead hospital-wide operations and service delivery.
• Manage patient flow, bed utilization, and operational productivity.
• Oversee OP, IP, Emergency, OT, and diagnostic services.
• Drive cost optimization, process improvement, and operational efficiency.
• Ensure quality standards, regulatory compliance, and patient satisfaction.
• Coordinate with clinical and non-clinical teams.
• Build and lead high-performing operational teams.

Skills

Leadership

Operations management

Patient experience

Regulatory compliance

Cross-functional coordination

Education

MBA in Healthcare Management

MHA

Job description

Job Title: Head Hospital Operations

Job Summary:

A leading quaternary care hospital in Chennai is seeking an experienced Head Operations to oversee end-to-end hospital operations, improve operational efficiency, enhance patient experience, and ensure seamless coordination across clinical and non-clinical departments.

Key Responsibilities:

• Lead hospital-wide operations and service delivery.


• Manage patient flow, bed utilisation, and operational productivity.


• Oversee OP, IP, Emergency, OT, and diagnostic services.


• Drive cost optimisation, process improvement, and operational efficiency.


• Ensure quality standards, regulatory compliance, and patient satisfaction.


• Coordinate with clinical and non-clinical teams.


• Build and lead high-performing operational teams.

Educational Qualification:
MBA / MHA / Postgraduate qualification in Hospital or Healthcare Management preferred.

Experience: 15+ years, with significant leadership experience in a large multispecialty / tertiary care hospital.

Location: Chennai