Career Specialist

Milestone Career Planner; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Milestone Career Planner is seeking a passionate Career Specialist to be the first point of contact for prospective students, guiding them through educational and career pathways to successful enrolment.

You will conduct counselling sessions, coordinate with branch offices and admissions teams, and help students from inquiry to onboarding with a strong focus on targets and excellent service.

Qualifications

• Bachelor's or Master's degree required; diverse backgrounds welcomed.
• Excellent interpersonal and communication abilities.
• Empathetic, patient, and able to connect with students from diverse backgrounds.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Proficient in basic computer applications and office productivity tools.
• Confident, self-driven, and highly energetic.
• Proactive, resourceful, and solution-oriented mindset.

Responsibilities

• Engage with prospective students and their families to recommend suitable educational programs and career options.
• Provide one-on-one counselling to help students make informed decisions about their academic and professional future.
• Manage the complete student journey from first inquiry to admission and onboarding.
• Convert leads into enrolments through follow-ups via phone, email, and messaging.
• Handle walk-in inquiries at branch locations and maintain a high walk-in to enrolment conversion rate.
• Coordinate closely with branch staff and internal admission teams for smooth student onboarding.
• Monitor and manage fee structures in compliance with institutional guidelines.
• Maintain accurate and up-to-date student records in internal systems.
• Achieve and exceed weekly/monthly enrolment targets.

Skills

Interpersonal skills

Empathy

Multitasking

Independence

Problem solving

Education

Bachelor's or Master's degree

Tools

MS Office

Job description

We are looking for a passionate and results-driven Career Specialist to join our dynamic team.

In this

role

, you will be the first point of contact for prospective students, helping them explore

the right educational and career pathways. You will engage with inquiries via calls, and

counselling sessions guiding them from interest to successful enrolment.

This

role

requires close coordination with branch offices and the admissions team to ensure a

experience

for students across all touch points. If you're target-oriented, empathetic,

and great at multitasking, this is a perfect opportunity to make an impact in the education sector.

Key Responsibilities

Engage with prospective students and their families to recommend suitable educational

programs and career options.

• Provide one-on-one counselling to help students make informed decisions about their

academic and professional future.

• Manage the complete student journey from first inquiry to admission and on boarding.

Convert leads into enrolments through effective follow-ups via phone, email, and

messaging.

Handle walk-in inquiries at branch

location

s and maintain a high walk-in to enrolment

conversion rate.

• Coordinate closely with branch staff and internal admission teams for smooth student on

boarding.

• Monitor and manage fee structures in compliance with institutional guidelines.

Maintain accurate and up-to-date student records in internal systems.

Achieve and exceed weekly/monthly enrolment targets.

Qualifications

& Skills

• Bachelor's or
• Master's degree in any discipline.
• Excellent interpersonal and communication abilities.

• Empathetic, patient, and capable of connecting with students from diverse backgrounds.

• Strong problem-solving skills and ability to work independently with minimal supervision.

experience

in counseling, advisory, or student support

role

s is an added advantage.

• Proficient in basic computer applications and office productivity tools.

• Confident, self-driven, and highly energetic.

• Proactive, resourceful, and solution-oriented mindset.