Captain F&B

Calcutta 64; Kharagpur; On-site; INR 223,000 - 391,000; Full time

Job summary

CALCUTTA 64 in Kharagpur seeks a Captain F&B to oversee daily floor operations, ensure superb guest experiences, and maintain high service standards.

You will supervise service staff, coordinate table assignments, manage reservations and seating, and liaise with kitchen to ensure smooth order flow.

The role requires strong hospitality know-how, leadership, and flexibility to work evenings and weekends in a busy café environment.

Qualifications

• Strong F&B service knowledge, including menu understanding and table service.
• Experience in guest relationship management, including handling feedback and resolving issues.
• Team leadership and coordination skills, with ability to guide staff, delegate tasks and manage shifts.
• Operational hygiene and safety adherence in daily procedures.
• Effective communication in English and local languages with courteous demeanor.
• Prior experience in cafés, restaurants, or hospitality environments preferred.
• Ability to work flexible hours, including weekends and evenings.
• High school diploma and hospitality training or certification are advantageous.

Responsibilities

• Oversee daily floor operations and ensure smooth service.
• Supervise service staff and coordinate table assignments.
• Manage reservations and guest seating; monitor order flow between floor and kitchen.
• Handle guest queries and feedback; support staff training on service protocols.
• Ensure hygiene, safety and quality standards are consistently followed.
• Assist with basic inventory checks and coordinate on events/promotions.

Skills

F&B service

Guest relations

Team leadership

Hygiene & safety

English & local languages

Flexible hours

Hospitality experience

Education

High school diploma

Hospitality training/certification

Job description

Company Description

CALCUTTA 64 is a café concept built around collaboration, creativity, and community, developed over the last several years by a dedicated founding team. The café was created as a welcoming space where guests can explore ideas, share stories, and feel encouraged in their aspirations. CALCUTTA 64 focuses on meaningful interactions, attentive service, and sincere efforts to make guests happy with every visit. The team continues to evolve the café experience, looking for new ways to grow the concept and deepen connections with guests.

Role Description

The Captain F&B role at CALCUTTA 64 is a full-time, on-site position based in Kharagpur. The Captain F&B is responsible for overseeing daily floor operations, ensuring smooth service, and maintaining high standards of guest experience. This role includes supervising service staff, coordinating table assignments, managing reservations and guest seating, and monitoring order flow between the café floor and the kitchen. The Captain F&B will handle guest queries and feedback, support staff training on service protocols, and ensure hygiene, safety, and quality standards are consistently followed. The role also involves assisting with basic inventory checks, coordinating with management on special events or promotions, and helping foster a positive, collaborative team environment.

Qualifications

• Strong food and beverage service knowledge, including menu understanding, order taking, and table service.
• Experience in guest relationship management, including handling feedback, resolving issues, and maintaining a welcoming atmosphere.
• Team leadership and coordination skills, with the ability to guide service staff, delegate tasks, and manage shifts effectively.
• Operational discipline, including basic inventory awareness, adherence to hygiene and safety standards, and attention to detail in daily procedures.
• Effective communication skills in English and local languages, with a courteous and professional demeanor.
• Prior experience in cafés, restaurants, or hospitality environments is preferred.
• Ability to work flexible hours, including weekends and evenings, as required by café operations.
• High school diploma or equivalent; hospitality training or certification is an advantage.