Butler

Della Resorts and Adventure; Pune District; On-site; INR 279,000 - 502,000; Full time

Job summary

Della Resorts and Adventure in Pune, India invites an experienced F&B Service Professional to join our luxury hotel team. You will deliver personalized guest service, handle in-room dining, and coordinate with F&B, Housekeeping, and Front Office to ensure seamless experiences for our guests.

With 1-3 years of relevant hospitality experience, you will maintain grooming standards, anticipate guest needs, and support special arrangements for VIP arrivals and events in our resort.

Qualifications

• Provide professional, personalized guest service per luxury hospitality standards.
• Maintain knowledge of resort facilities, outlets, menus and guest services.
• Handle guest requests, in-room dining, and special arrangements.

Responsibilities

• Coordinate with F&B, Housekeeping, Front Office and other departments for seamless guest service.
• Assist with VIP arrivals, celebrations, private dining and special occasions.
• Maintain high standards of grooming, hygiene and confidentiality.

Skills

Guest service

F&B service

Interdepartmental coordination

Complaints handling

Education

Diploma or Degree in Hotel Management, Hospitality, Food & Beverage Service, WSET, BarSmarts, or equivalent beverage certifications

Job description

Job Description

• Provide personalized and professional service to guests as per luxury hospitality standards.
• Handle guest requests, in-room dining, food & beverage service, and special arrangements.
• Maintain complete knowledge of resort facilities, outlets, menus, and guest services.
• Ensure proper table setup, serving, clearing, and presentation.
• Coordinate with F&B, Housekeeping, Front Office, and other departments for seamless guest service.
• Anticipate guest needs and provide prompt, courteous assistance.
• Handle guest complaints and requests professionally and elevate when required.
• Maintain high standards of grooming, hygiene, etiquette, and confidentiality.

Job Expectations

• Assist with VIP arrivals, celebrations, private dining, and special occasions.

Minimum Qualification

Diploma or Degree in Hotel Management, Hospitality, Food & Beverage Service, WSET, BarSmarts, or equivalent beverage certifications

Minimum Job Experience

1-3 years

Reporting To

Director F&B

Travel

NA