Business Operations Coordinator

Wing Global IT Services Pvt Ltd; Haryana; On-site; INR 446,000 - 670,000; Full time

Benefits offered by this job

Leave encashment

Provident Fund

Job summary

Wing Global IT Services Pvt Ltd in Panchkula is seeking a versatile Business Operations Coordinator to support sales, operations and administration. This all-round role requires proactive multitasking and flawless English communication in a US shift from 5.30 pm to 2.30 am, Monday to Friday.

The ideal candidate will manage client onboarding, lead management, proposals, contracts, CRM data, vendor liaison, and executive assistance, ensuring smooth, professional workflows and timely deliverables

Qualifications

• Master generalist with exceptional English communication and fast-paced execution.
• Ability to manage client onboarding, leads, proposals and contracts.
• Support sales pipeline and coordinate multiple internal resources.

Responsibilities

• Client onboarding & communication with flawless English prose.
• Lead management: respond, qualify leads, schedule pitches, follow up.
• Draft and format sales proposals, presentations, and client agreements.
• Maintain account relationships and identify upsell opportunities.
• Monitor workflows, identify bottlenecks, implement improvements.
• Coordinate projects, track timelines and ensure timely deliverables.
• Maintain CRM and generate periodic performance reports.
• Liaise with external vendors and service providers to ensure delivery.
• Provide executive assistance: calendars, meetings, critical emails.
• Assist with invoicing, expenses, and basic financial summaries.
• Create and maintain SOPs and company documentation.

Skills

Native English

Communication

Lead management

Proposal drafting

CRM management

Vendor management

Project coordination

Data reporting

Executive support

Financial basics

Job description

Dear Job seekers,

We are hiring for Business Operations Coordinator, for Panchkula location.

Job timings - 5.30 pm to 2.30 am US Shift - Monday to Friday

*Excellent communication skills in English is required for this job

We are seeking a highly versatile, proactive, and articulate Business Operations Coordinator to serve as the operational backbone of our company.

In this "all-rounder" role, you will wear multiple hats, seamlessly driving sales support, day-to-day operations, and administrative functions.

As a key partner to our leadership team, you will ensure our business runs smoothly, efficiently, and professionally.

The ideal candidate is a master generalist with exceptional, native-level English communication skills who thrives in a fast-paced environment and takes pride in flawless execution.

• Client Onboarding & Communication: Serve as a primary, professional point of contact for clients, managing correspondence with flawless English prose.
• Lead Management: Respond to inbound inquiries, qualify leads, schedule pitches, and follow up diligently to support the sales pipeline.
• Proposal & Contract Generation: Draft, proofread, and format high-quality sales proposals, presentations, and client agreements.
• Account Retention: Maintain strong relationships with existing clients to ensure high satisfaction and identify upsell opportunities.
• Workflow Optimization: Monitor daily business workflows, identifying bottlenecks and implementing efficient solutions to improve productivity.
• Project Coordination: Track project timelines, coordinate across internal resources, and ensure deliverables are met on time.
• Data & Reporting: Maintain CRM and internal databases with high accuracy; compile weekly or monthly operational performance reports for leadership.
• Vendor Management: Liaise with external vendors, contractors, and service providers to ensure seamless service delivery.
• Executive Assistance: Manage calendars, schedule meetings, and handle critical email correspondence for the business owner.
• Basic Financial Admin: Assist with invoicing, tracking expenses, following up on unpaid receipts, and preparing basic financial summaries.
• Documentation & Compliance: Create, organize, and maintain digital filing systems, standard operating procedures (SOPs), and company policies.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person