Business Manager – IT Staffing

Arohana Tech Solutions Private Limited; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Health insurance benefits

Performance-based incentives

Career growth opportunities

Dynamic and inclusive work environment

Job summary

Arohana Tech Solutions Pvt. Ltd. is seeking a Business Manager to own client relationships, staffing operations, growth, and account management.

The role requires strong IT staffing/recruitment experience with capacity to manage clients, vendors, internal teams, and overall business performance. The successful candidate will drive account profitability, oversee staffing delivery, and negotiate terms with clients and vendors, while coordinating with recruitment, HR, finance, and operations teams

Qualifications

• Experience in IT Staffing / Recruitment / Staff Augmentation.
• Strong knowledge of Contract Staffing and staffing operations.
• In excess of 10 Crores Topline.
• Experience in Client Relationship & Account Management.
• Strong vendor management and negotiation skills.
• Understanding of the end-to-end IT staffing lifecycle.
• Ability to manage business performance, revenue, and client accounts.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong ownership, decision-making, and stakeholder management abilities.
• Strong understanding on Tech roles.

Responsibilities

• Manage and grow existing IT staffing and contract staffing accounts, ensuring strong client relationships and customer satisfaction.
• Understand client workforce requirements and coordinate with recruitment/delivery teams for timely fulfilment of positions.
• Identify opportunities for account expansion, new staffing requirements, and revenue growth.
• Manage the complete staffing engagement lifecycle, including requirements, candidate deployment, extensions, replacements, and ongoing account management.
• Build and maintain strong relationships with clients, staffing partners, and vendors.
• Negotiate commercial terms and service conditions with clients and vendors while ensuring mutually beneficial outcomes.
• Monitor business performance, revenue, profitability, staffing volumes, and client satisfaction.
• Coordinate with Recruitment, HR, Finance, and Operations teams to ensure smooth execution of staffing engagements.
• Address client escalations and operational challenges and ensure timely resolution.
• Monitor market trends and industry developments to identify potential business opportunities.
• Prepare regular business and account performance reports for management.
• Ensure compliance with client requirements, contractual obligations, and internal processes.

Skills

IT Staffing

Client Relationship

Vendor Management

Contract Staffing

Staff Augmentation

End-to-end Staffing

Revenue Growth

Stakeholder Management

Tech Roles

Job description

About the Opportunity

Arohana Tech Solutions Pvt. Ltd. is a rapidly growing IT Services & staffing with talent solutions company specializing in contract staffing and recruitment services across India, US & Middle East. We partner with organizations across industries to provide customized IT talent solutions that support their workforce and business requirements.

We are looking for a Business Manager to take ownership of client relationships, staffing operations, business growth, and account management. The ideal candidate should have strong experience in the IT staffing/recruitment industry with the ability to manage clients, vendors, internal teams, and overall business performance.

Key Responsibilities

• Manage and grow existing IT staffing and contract staffing accounts, ensuring strong client relationships and customer satisfaction.
• Understand client workforce requirements and coordinate with recruitment/delivery teams for timely fulfilment of positions.
• Identify opportunities for account expansion, new staffing requirements, and revenue growth.
• Manage the complete staffing engagement lifecycle, including requirements, candidate deployment, extensions, replacements, and ongoing account management.
• Build and maintain strong relationships with clients, staffing partners, and vendors.
• Negotiate commercial terms and service conditions with clients and vendors while ensuring mutually beneficial outcomes.
• Monitor business performance, revenue, profitability, staffing volumes, and client satisfaction.
• Coordinate with Recruitment, HR, Finance, and Operations teams to ensure smooth execution of staffing engagements.
• Address client escalations and operational challenges and ensure timely resolution.
• Monitor market trends and industry developments to identify potential business opportunities.
• Prepare regular business and account performance reports for management.
• Ensure compliance with client requirements, contractual obligations, and internal processes.

Skills & Qualifications

Must-Have

• Experience in IT Staffing / Recruitment / Staff Augmentation.
• Strong knowledge of Contract Staffing and staffing operations.
• In excess of 10 Crores Topline
• Experience in Client Relationship & Account Management.
• Strong vendor management and negotiation skills.
• Understanding of the end-to-end IT staffing lifecycle.
• Ability to manage business performance, revenue, and client accounts.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong ownership, decision-making, and stakeholder management abilities.
• Strong understanding on Tech roles

Preferred

• Experience managing on-site staffing operations.
• Experience handling enterprise or high-volume staffing accounts.
• Existing network of IT clients, staffing partners, or vendors.
• Exposure to Contract Staffing, Contract-to-Hire (C2H), and Permanent Staffing models.
• Prior experience in team or cross-functional management.
• Willingness to work on a P&L Responsibility

Key Performance Areas

• Client Relationship & Retention
• Account Growth & Revenue
• Contract Staffing Operations
• Staffing Delivery & Turnaround Time
• Vendor Performance
• Account Profitability
• Client Satisfaction

What We Offer

• Dynamic and inclusive work environment.
• Competitive compensation with performance-based incentives.
• Health insurance benefits.
• Professional development and career growth opportunities.
• Opportunity to work with diverse clients and technology-driven businesses.
• Exposure to a growing IT staffing and talent solutions organization.

Why Join Arohana Tech Solutions?

Arohana Tech Solutions is an IT services and talent solutions company focused on IT Services , Product Development, IT Staffing, Staff Augmentation, SaaS Solutions, US Staffing, and Government Business Enablement Services. We work with enterprises, startups, technology companies, and GCCs to provide high-quality technology talent and business solutions.

If you are an experienced IT staffing professional with strong business, client management, and operational skills, join us and play a key role in driving client success and business growth.