Business Manager (COO’s Office) – Mumbai

SyncUp; Mumbai; On-site; INR 1,200,000 - 1,700,000; Full time

Job summary

SyncUp in Mumbai is seeking a Business Manager to partner with the COO, driving key priorities across Administration, Operations, IT Ops, and MIS. The role includes leading entity formation, integration, and cost optimisation while ensuring alignment and governance.

You will build dashboards, deliver data-driven insights, and support executive communications; expect cross-functional leadership and focused execution in a dynamic environment.

Qualifications

• MBA or CA from a reputed institution with governance mindset.
• 8–10 years of experience; management consulting background preferred (Big4 / Tier 1).
• Experience in strategy, operations, transformation or COO/CEO office roles.
• Exposure to multi-functional environments and transformation initiatives.

Responsibilities

• Strategic Execution: Translate strategy into actionable plans; track and drive execution.
• Operations Oversight: Oversee Administration, Operations, IT Ops, and MIS for alignment and governance.
• MIS & Reporting: Build dashboards, drive insights, standardize reporting.
• Entity Formation & Integration: Lead setup of new entities and integrate into existing structures.
• Cost Optimization: Identify and implement cost-efficiency initiatives.
• COO Office Support: Prepare leadership decks and executive communications; ensure follow-through.
• Cross-functional Coordination: Drive alignment across Finance, IT and Operations.

Skills

Structured problem-solving

Execution ownership

Stakeholder management

Ambiguity management

Business acumen

Education

MBA/CA

Job description

Role Overview

The Business Manager will act as a strategic and execution partner to the COO, driving key organizational priorities and ensuring alignment across functions. The role requires a consulting-oriented professional with strong analytical and execution capabilities to oversee Administration, Operations, IT Ops, and MIS, while leading critical initiatives such as entity formation, integration, and cost optimization.

Key Responsibilities

• Strategic Execution: Support COO in translating strategy into actionable plans; track and drive execution of key initiatives.
• Operations Oversight: Oversee Administration, Operations, IT Ops, and MIS to ensure alignment, efficiency, and governance.
• MIS & Reporting: Build and manage dashboards, drive data-driven insights, and standardize performance reporting.
• Entity Formation & Integration: Lead setup of new entities and ensure seamless integration into existing structures and systems. Coordination with US project management team to drive transformation, change management and functional integration project.
• Cost Optimization: Identify and implement cost-efficiency initiatives across functions while maintaining performance.
• COO Office Support: Prepare leadership decks, reviews, and executive communication; ensure follow-through on decisions.
• Cross-functional Coordination: Drive alignment across Finance, IT and Operations; ensure execution discipline.

Candidate Profile

• MBA / CA from a reputed institution with strategic and Governance mindset.
• 8-10 years’ experience; management consulting background preferred (Big4 / Tier 1)
• Strong experience in strategy, operations, transformation, or COO/CEO office roles
• Exposure to multi-functional environments and transformation initiatives

Skills & Attributes

• Structured problem-solving and strong analytical skills
• High ownership with execution focus
• Strong stakeholder management and communication skills
• Ability to manage complexity and ambiguity
• Strong business acumen and attention to detail