Executive Assistant to COO (Operations & Reporting)

Tocumulus Technology Solutions LLP; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tocumulus Technology Solutions LLP is seeking an Executive Assistant to the COO to enable operations across India and UAE teams. This role goes beyond calendar management, focusing on governance, reporting, and driving follow-ups with sales, delivery, finance, HR, and partners.

The ideal candidate brings 2–5 years of experience in operations or business analysis, strong Excel and PowerPoint skills, and a track record of owning end-to-end action items with clear stakeholder accountability.

Qualifications

• 2–5 years experience in operations / business analyst / EA to leadership roles.
• Advanced Excel skills are required.
• Strong stakeholder management and communication.
• Experience with MIS reporting or dashboards is a plus.

Responsibilities

• Prepare weekly, monthly, and quarterly MIS reports and track key metrics.
• Coordinate cross-functionally between Sales, Delivery, Finance, HR and Partners.
• Prepare meeting agendas, MOMs, and action trackers; support leadership reviews and decks.
• Establish governance through reporting cadence, CRM hygiene, and data accuracy across systems.
• Contribute to special projects like new service launches and partner programs.

Skills

Operations/EA leadership

Excel (advanced)

Executive PowerPoint

Stakeholder mgmt

Data accuracy

Tools

Odoo

Power BI

Job description

Role Overview

We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams. This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

Key Responsibilities

1. Reporting & Business Insights

Prepare weekly, monthly, and quarterly MIS reports across business units

Track key metrics:

• Revenue vs targets
• Pipeline & conversion
• Collections & receivables
• Project delivery status

Work with tools like Odoo, Excel, Power BI to consolidate and present insights. Identify gaps, inconsistencies, and highlight actionable insights to the COO.

2. Cross-Functional Coordination

Act as a central coordination layer between:

• Sales / ASL team
• Delivery teams
• Finance & collections
• HR & operations

Ensure closure of action items from internal reviews and leadership meetings. Drive accountability across teams with structured follow-ups.

3. COO Office Management

Prepare meeting agendas, MOMs (Minutes of Meeting), and action trackers Support in business reviews, board-level summaries, and leadership decks. Maintain structured documentation for:

• Key decisions
• Strategic initiatives
• Operational plans

4. Process & Governance

Bring discipline in:

• Reporting cadence
• CRM hygiene
• Data accuracy across systems

Assist in defining and tracking SOPs and operational workflows. Support automation initiatives (reporting, dashboards, trackers).

5. Special Projects

Work on strategic initiatives driven by COO office:

• New service launches
• Partner programs
• Internal process improvements

Conduct basic research, benchmarking, and data analysis.

Required Skills & Qualifications

2–5 years experience in operations / business analyst / EA to leadership roles

Strong proficiency in:

• Excel (mandatory – advanced level)
• PowerPoint (executive presentations)
• Any ERP/CRM (Odoo preferred, but not mandatory)
• High ownership and follow-through mindset
• Strong communication and stakeholder management skills
• Ability to handle ambiguity and multi-task in a fast-paced environment

Preferred Background

Experience in IT services / SaaS / cloud / consulting companies

Exposure to MIS reporting, dashboards, or financial tracking

Prior experience supporting CXO-level stakeholders.