Business Executive - Telecalling

Panacorp Software Solutions; Kanyakumari; On-site; INR 120,000 - 240,000; Full time

Job summary

Panacorp Software Solutions in India is seeking a telecaller to promote products and services through outbound calls. You will explain features, benefits, and pricing, and aim to persuade customers to buy or book appointments. You will also handle incoming inquiries and keep detailed records in the database.

The role requires strong communication, confidence, and the ability to handle rejection while building customer relationships. Basic data entry and CRM familiarity are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Persuasive and confident attitude.
• Ability to handle rejection and objections professionally.
• Familiarity with sales techniques and CRM.
• Basic computer skills for data entry and database management.

Responsibilities

• Making outbound calls to promote products or services.
• Explaining product features, benefits, and pricing to interested customers.
• Persuading customers to make purchases or schedule appointments.
• Handling incoming calls and addressing customer inquiries or complaints.
• Maintaining accurate records of customer interactions in the database.

Skills

Communication skills

Persuasive attitude

Handling objections

CRM familiarity

Data entry basics

Job description

Telecaller Job Responsibilities:

• Making outbound calls to potential customers to promote products or services.
• Explaining product features, benefits, and pricing to interested customers.
• Persuading customers to make purchases or schedule appointments.
• Handling incoming calls and addressing customer inquiries or complaints.
• Maintaining accurate records of customer interactions in the database.

Telecaller Job Skills and Requirements:

• Excellent communication and interpersonal skills.
• Persuasive and confident attitude.
• Ability to handle rejection and objections professionally.
• Familiarity with sales techniques and customer relationship management.
• Basic computer skills for data entry and database management.