Elevate Your Career with Us!Are you a high-caliber, enthusiastic business professional?
Universal Biotechnology Pvt. Ltd. is looking for talented individuals to join our dynamic team. This is your opportunity to be part of a fast-growing company and make a significant impact in the biotechnology industry.
Position Summary:
The Business DevelopmentRepresentative will be responsible for identifying prospective customers,initiating business conversations, qualifying enquiries, and generatingopportunities for the sales team.
The role requires strongcommunication skills, consistent follow-up, and the ability to understandcustomer requirements and connect them with relevant products, services, andtechnical specialists.
Primary Responsibilities:
- Identify potential customersacross research institutes, universities, biotechnology companies,pharmaceutical companies, diagnostic laboratories, and other relevant organizations.
- Research prospective accounts,key contacts, research areas, and purchasing requirements through companywebsites, professional networks, and other approved sources.
- Initiate contact withprospective customers through telephone calls, professional emails,LinkedIn, and other approved communication channels.
- Introduce the company'sproducts, services, and partner brands clearly and professionally.
- Understand customerrequirements, application areas, purchase timelines, and decision-makingprocesses to qualify business opportunities.
- Generate qualified leads andschedule meetings, technical discussions, or product demonstrations withthe relevant sales or product team.
- Respond promptly to incomingenquiries received through the website, marketing campaigns, social media,exhibitions, and other channels.
- Coordinate with salesrepresentatives and product specialists to ensure timely handling ofqualified enquiries.
- Maintain regular follow-up withprospective customers and reconnect with inactive accounts to identifyfresh requirements.
- Support the circulation ofapproved product information, catalogues, promotional offers, and webinaror event invitations.
- Record customer interactions,requirements, follow-up dates, and opportunity status accurately in theCRM or designated tracking system.
- Maintain an updated database ofprospective customers and relevant business contacts.
- Coordinate with the sales teamon quotation follow-ups and customer feedback, as assigned.
- Monitor market developments,competitor activity, and emerging customer needs; share relevant findingswith the reporting manager.
- Prepare regular reports onoutreach activities, qualified leads, meetings scheduled, and opportunityprogress.
- Work towards agreed activityand lead-generation targets while maintaining the quality of customerinteractions.
- Maintain confidentiality ofcustomer information, pricing, business plans, and company records.
Qualifications
- Graduate in Biotechnology, LifeSciences, Microbiology, Biochemistry, Business Administration, Marketing,or a related discipline.
- 1-3 years of experience inbusiness development, lead generation, inside sales, customer acquisition,or a similar role.
- Relevant training in sales,business development, or CRM systems will be an advantage.
Other Requirements
PreferredBackground
- Experience in biotechnology,life sciences, laboratory products, research consumables, healthcare, orB2B sales.
- Exposure to identifying andengaging researchers, scientists, laboratory managers, procurement teams,and institutional customers.
- Familiarity with products suchas antibodies, ELISA kits, assay kits, cell culture products, molecularbiology reagents, and laboratory equipment.
- Practical experience intelephone outreach, email prospecting, lead qualification, and appointmentscheduling.
OtherRequirements
- Good written and verbalcommunication skills in English and Hindi.
- Strong interpersonal skills andconfidence in initiating professional conversations.
- Ability to listen carefully,ask relevant questions, and document customer requirements accurately.
- Working knowledge of MS Excel,Google Sheets, professional email communication, and CRM systems.
- Strong organisational skillsand a disciplined approach to follow-ups.
- Ability to handle objectionsprofessionally and maintain a positive approach.
- Willingness to learn aboutscientific products and coordinate with technical teams.
- Ability to work independentlyand collaborate with sales, marketing, and product teams.
- Willingness to attend customermeetings, exhibitions, and business events when required.
Job Function:Business Development | Lead Generation | Customer Outreach | Lead Qualification | Appointment Scheduling | CRM Management | Sales Coordination
Schedule:Full-Time | Monday to Saturday | 09:30 AM - 6:30 PM
Contact to HR Deptartment
Universal Biotechnology is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.