Business Development Manager_Voice

SmartPing; Mumbai, Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

SmartPing is seeking a Business Development Manager Voice to scale operations across Mumbai, Bengaluru, and Gurgaon. You will collaborate with Regional Sales Heads and KAMs to drive enterprise opportunities and revenue growth.

The role demands 10+ years in B2B sales in Voice/CCaaS/Cloud Telephony, with strong relationship-building and a proven track record in target-driven environments.

Qualifications

• 10+ years of experience in B2B sales (Voice/CCaaS/Cloud Telephony).
• Experience in enterprise sales and solution selling.
• Strong communication and stakeholder management skills.
• Target-driven and collaborative mindset.

Responsibilities

• Drive regional revenue targets and execute GTM strategies with regional teams.
• Support large enterprise deal cycles with Regional Heads.
• Participate in client meetings, presentations, and solution discussions.
• Assist in proposals, commercial discussions, and deal closures.
• Develop and maintain a strong high-value pipeline with KAMs.

Skills

B2B sales

Voice CCaaS

Enterprise sales

Solution selling

Stakeholder mgmt

Job description

Job Title: Business Development Manager -Voice

Location: Mumbai/Bangalore/Gurgaon

Reporting To: Chief Business Head Voice & CCaaS

Role Overview

We are looking for a driven Business Development Manager Voice to support and scale our business from the Mumbai/Bangalore/Gurgaon office. This role will work closely with Regional Sales Heads and KAMs to drive enterprise opportunities, strengthen pipeline, and contribute to revenue growth.

Key Responsibilities

• 1. Revenue Contribution & Execution
• - Contribute towards achieving aggressive regional revenue targets (10x growth vision)
• - Execute defined GTM strategies in collaboration with Regional teams
• - Identify and pursue high-value opportunities in the region
• 2. Enterprise Sales Support & Closures
• - Support large enterprise deal cycles in coordination with Regional Heads
• - Participate in client meetings, presentations, and solution discussions
• - Assist in proposal creation, commercial discussions, and deal closures
• 3. Funnel & Pipeline Development
• - Build and maintain a strong high-value (H/W) pipeline
• - Work closely with KAMs to improve lead qualification and conversion
• - Ensure regular tracking and reporting of pipeline status
• 4. Collaboration with Sales Teams
• - Work alongside Regional Heads and KAMs to drive business outcomes
• - Provide on-ground support for key opportunities and strategic accounts
• - Coordinate with internal teams for solutioning and timely delivery
• 5. Market Development
• - Identify new business opportunities and industry segments
• - Stay updated on market trends, competition, and pricing dynamics

Key Deliverables (KPIs)

• - Contribution to regional revenue growth
• - Enterprise deal participation and closures
• - Funnel size, quality, and conversion ratio
• - New logo acquisition support

Ideal Candidate Profile

• - 10 + years of experience in B2B sales (Voice/CCaaS/Cloud Telephony)
• - Exposure to enterprise sales and solution selling
• - Strong communication and stakeholder management skills
• - Ability to work in a target-driven and collaborative environment