Business Development Manager – Mumbai, India

Hästens; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Hästens is seeking a driven Business Development Manager to grow and develop its retail partners across the West Region of India. You will drive commercial performance, expand existing accounts, and identify growth opportunities within partnerships, while leading by example by selling to customers and coaching store teams.

This field-based role requires weekly targets, Salesforce reporting, and a hands-on approach to increase sales, profitability, and brand experience.

Qualifications

• 5–10 years of sales experience, luxury/premium brands preferred.
• Proven track record of building relationships with architects and interior designers that generate sales.
• Experience selling high-value products and generating customer demand.
• Experience with Salesforce or a similar CRM.

Responsibilities

• Drive sales and commercial performance across your territory.
• Build and maintain strong relationships with retail partners.
• Develop existing partners and create plans to increase sales, traffic, conversion, and profitability.
• Review performance and agree on clear actions for improvement.
• Coach and support store teams to strengthen sales performance and deliver Hästens customer experience.
• Work with partners on local marketing activities, events, and initiatives that support commercial growth.
• Identify and unlock growth opportunities within existing retail partners through additional stores and new formats.
• Ensure Hästens’ brand and customer experience standards are maintained across the territory.

Skills

Sales experience

Luxury brands

Architect relationships

High-value sales

CRM Salesforce

Commercial mindset

Negotiation skills

Travel readiness

English & Hindi

Independent work

Territory management

Education

Bachelor’s degree or equivalent

Job description

We are looking for a driven Business Development Manager to grow and develop Hästens’ existing retail partners across the West Region of India. You will be responsible for the commercial performance of your territory, working closely with partners to grow sales, develop existing accounts, and identify growth opportunities within existing partnerships. Once new retail partnerships are secured, you will take over the relationship and drive each partner’s ongoing development.

Your focus will be on making every partner store in your territory measurably more productive, week after week. Using a proven partner performance framework, you will help partners improve sales effectiveness, increase profitability, and achieve sustainable growth.

This is a hands-on, field-based role for someone who enjoys building relationships, creating demand, and turning opportunities into results. You will lead by example by selling directly to customers and coaching store teams to improve sales performance. The role involves weekly targets, regular Salesforce reporting, and a value-led approach to selling high-value products. You will also complete certification in Hästens’ sales methodology and travel extensively within your territory, including monthly training trips to Sweden.

Key Responsibilities

• Drive sales and commercial performance across your territory
• Build and maintain strong relationships with retail partners
• Develop existing partners and create plans to increase sales, traffic, conversion, and profitability
• Review performance and agree on clear actions for improvement
• Coach and support store teams to strengthen sales performance and deliver the Hästens customer experience
• Work with partners on local marketing activities, events, and initiatives that support commercial growth
• Identify and unlock growth opportunities within existing retail partners through additional stores and new retail formats
• Ensure Hästens’ brand and customer experience standards are maintained across the territory

Requirements & Qualifications

• Bachelor’s degree or equivalent
• 5–10 years’ experience in sales; luxury/premium brands preferred
• Proven track record of building relationships with architects and interior designers that generate sales
• Proven experience in selling high-value products and actively generating customer demand
• Experience with Salesforce or a similar CRM
• Strong commercial mindset and sales orientation
• Experience working with business owners, senior decision-makers, or retail partners
• Proactive and self-motivated, with a strong sense of ownership
• Comfortable working independently and managing a large territory
• Strong communication and negotiation skills
• Willingness to travel extensively within the assigned territory and monthly to Sweden
• Fluent in English and Hindi (Gujarati a strong plus)