Sales Associate - Hasten

ADDRESS HOMES; Chhattisgarh; On-site; INR 123,000 - 413,000; Full time

Job summary

ADDRESS HOMES in India’s Chhattisgarh seeks a sales-focused professional to deliver exceptional service and cultivate relationships with clients in a luxury retail environment. You will engage customers, drive sales through outreach and events, and nurture post-sale connections to encourage repeat business.

This role emphasizes presenting the Hästens wellbeing story and tailoring solutions to client needs. Strong customer service, CRM experience, and fluency in English and local language are

Qualifications

• Bachelor's degree preferred (or equivalent experience).
• Sales experience with demonstrated success in a sales-driven environment, preferably luxury retail or high-touch client-facing sectors.
• CRM experience and a proactive approach to driving business growth.

Responsibilities

• Provide exceptional customer service to every client and tailor the shopping experience.
• Engage with clients through outreach initiatives and events to drive sales and expand the customer base.
• Maintain post-sale relationships with aftercare visits and referrals to encourage repeat business.
• Act as a brand ambassador for Hästens, promoting products with enthusiasm and professionalism.
• Present the Hästens wellbeing story by understanding client needs and recommending suitable solutions.

Skills

Sales experience

CRM experience

Interpersonal skills

Customer service

English proficiency

Local language fluency

Education

Bachelor's degree or equivalent

Job description

What we are looking for

Have a passion for sales, design, mastery and creating an amazing customer experience

Desire endless earning possibilities

Want to work with an international premium/luxury brand that delivers only the highest

quality and excellence

Possess a creative mindset for attracting clients to our store and increasing brand exposure

Have a hunter mindset: you enjoy finding and winning new clients, not only serving those

who walk in

Thrive in a small, entrepreneurial team where everyone is hands-on

Enjoy networking and building long-lasting relationships with clients

Have a desire to continuously grow and expand your skills and knowledge

Seek exposure to a global work environment

What you will do

Providing exceptional customer service to every client, ensuring they receive personalized

attention and assistance throughout their shopping experience

Actively engaging with clients through outreach initiatives and creative events to drive sales

and expand the customer base

Staying in touch after the sale through aftercare visits, linen and accessories, and repeat

purchases, as much of our business comes from returning clients and referrals

Serving as a brand ambassador for Hästens, promoting our products and services with

enthusiasm and professionalism

Selling the Hästens wellbeing story rather than a product: understanding the client’s life,

needs and sleep before recommending a solution

Setting the standard for colleagues in customer service and sales performance

Ensuring the Hästens store environment is welcoming, organized, and visually appealing to

enhance the shopping experience

Taking part in Hästens training and coaching on client relationships and selling

Continuously seeking opportunities for self-improvement and staying updated on industry

trends and product knowledge to better serve clients

What you bring

Bachelor's degree preferred (or equivalent experience)

Sales experience with demonstrated success in a sales-driven environment, preferably

within luxury retail or another high-touch, client-facing sector (hospitality, automotive,

wellness, luxury real estate), and with a track record of achieving sales targets

CRM experience

Self-motivated and proactive approach to sales, with the initiative to seek out new

opportunities and drive business growth

Customer service excellence

Strong interpersonal skills and a genuine passion for providing exceptional customer service.

Ability to listen attentively to clients' needs and offer tailored solutions

Clear and effective communication skills, both verbal and written, to articulate product

features and benefits, as well as build rapport with clients

Fluent in the local language, and able to communicate clearly and confidently in English

Ability to cultivate trusting relationships with clients and colleagues, fostering loyalty and

collaboration

Willingness to work flexible hours, including weekends and holidays, to accommodate the

needs of the business and clients

Pay: ₹11,000.00 - ₹37,000.00 per month

Work Location: In person