Business Development Manager – Mumbai, India

Hästens; Maharashtra; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Hästens seeks a driven Business Development Manager to grow existing West Region retail partners in India. You’ll manage commercial performance, cultivate partnerships, and drive high-value sales while coaching store teams to excel in customer experience.

The role requires extensive travel within the territory and monthly trips to Sweden, with weekly targets and Salesforce reporting as core activities.

Qualifications

• Bachelor’s degree or equivalent is required.
• 5–10 years of sales experience with luxury/premium brands preferred.
• Proven ability to nurture relationships with architects and designers that drive sales.

Responsibilities

• Drive sales and commercial performance across your territory
• Build and maintain strong relationships with retail partners
• Develop existing partners and create plans to increase sales, traffic, conversion, and profitability
• Review performance and agree on clear actions for improvement
• Coach and support store teams to strengthen sales performance and deliver the Hästens customer experience
• Work with partners on local marketing activities, events, and initiatives that support commercial growth
• Identify and unlock growth opportunities within existing retail partners through additional stores and new retail formats
• Ensure Hästens' brand and customer experience standards are maintained across the territory

Skills

Relationship building

Negotiation

Sales excellence

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

We are looking for a driven Business Development Manager to grow and develop Hästens' existing retail partners across the West Region of India. You will be responsible for the commercial performance of your territory, working closely with partners to grow sales, develop existing accounts, and identify growth opportunities within existing partnerships. Once new retail partnerships are secured, you will take over the relationship and drive each partner’s ongoing development. This is a hands-on, field-based role for someone who enjoys building relationships, creating demand, and turning opportunities into results. You will lead by example by selling directly to customers and coaching store teams to improve sales performance. The role involves weekly targets, regular Salesforce reporting, and a value-led approach to selling high-value products. You will also complete certification in Hästens' sales methodology and travel extensively within your territory, including monthly training trips to Sweden.

Key Responsibilities

• Drive sales and commercial performance across your territory
• Build and maintain strong relationships with retail partners
• Develop existing partners and create plans to increase sales, traffic, conversion, and profitability
• Review performance and agree on clear actions for improvement
• Coach and support store teams to strengthen sales performance and deliver the Hästens customer experience
• Work with partners on local marketing activities, events, and initiatives that support commercial growth
• Identify and unlock growth opportunities within existing retail partners through additional stores and new retail formats
• Ensure Hästens' brand and customer experience standards are maintained across the territory

Requirements & Qualifications

• Bachelor's degree or equivalent
• 5-10 years' experience in sales; luxury/premium brands preferred
• Proven track record of building relationships with architects and interior designers that generate sales
• Proven experience in selling high-value products and actively generating customer demand
• Experience with Salesforce or a similar CRM
• Strong commercial mindset and sales orientation
• Experience working with business owners, senior decision-makers, or retail partners
• Proactive and self-motivated, with a strong sense of ownership
• Comfortable working independently and managing a large territory
• Strong communication and negotiation skills
• Willingness to travel extensively within the assigned territory and monthly to Sweden
• Fluent in English and Hindi (Gujarati a strong plus)