Business Development / Growth Manager

Caliber Organisation; Mumbai, Thane, Navi Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Job summary

Caliber Organisation in Mumbai is seeking a dynamic Business Development & Growth Manager to lead revenue generation across B2B and B2C segments. The role focuses on corporate partnerships, membership growth, digital lead generation, and strategic business development.

The ideal candidate will bring a strong background in sales, BD, and relationship management, with a track record of expanding networks and driving sustainable revenue growth. This is a fast-paced, entrepreneurial environment.

Qualifications

• Strong business development and revenue-generation capabilities.
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Responsibilities

• Identify and develop business opportunities across corporates, educational institutions, ecosystem partners, and individual members.
• Build and manage a sales pipeline through networking, events, social media, partnerships, and customised offerings.
• Conduct market research to identify new customer segments, partnership opportunities, and growth avenues.
• Engage with senior stakeholders, including HR heads, Learning & Development (L&D) leaders, Diversity & Inclusion (D&I) heads, and business leaders.
• Develop business proposals and pitch programs, memberships, and partnership opportunities.
• Achieve revenue targets through new client acquisition, membership sales, and account development.
• Collaborate with marketing to plan digital lead-generation campaigns across email, social media, webinars, and paid channels.
• Monitor KPIs like lead volume, conversion rates, cost per lead, and ROI; optimise funnels and landing pages.
• Use CRM and automation tools to manage leads, follow-ups, and personalised communications.
• Prepare reports and dashboards on pipeline status, revenue, conversions, forecasts, and key accounts.

Tools

CRM platforms

Sales dashboards

MS Excel

Job description

Job Summary

• We are looking for a dynamic, commercially driven Business Development & Growth Manager to lead revenue generation across B2B and B2C segments. The role will focus on corporate partnerships, individual membership acquisition, digital lead generation, and strategic business development.
• The ideal candidate will have a strong background in sales, business development, digital marketing-led growth, and relationship management. The candidate will play a key role in expanding the corporate network, increasing membership, developing strategic partnerships, and driving sustainable revenue growth.

Key Responsibilities

1. Business Development – B2B & B2C

• Identify and develop business opportunities across corporates, educational institutions, ecosystem partners, and individual members.
• Build and manage a strong sales pipeline through networking, events, social media, partnerships, and customised offerings.
• Conduct market research to identify new customer segments, partnership opportunities, and growth avenues.
• Engage with senior stakeholders, including HR heads, Learning & Development (L&D) leaders, Diversity & Inclusion (D&I) heads, and business leaders.
• Develop business proposals and pitch programs, memberships, and partnership opportunities.
• Achieve revenue targets through new client acquisition, membership sales, and account development.

2. Digital Lead Generation & Growth

• Collaborate with the marketing team to plan and execute digital lead-generation campaigns across email, social media, webinars, and paid marketing channels.
• Monitor key performance indicators, including lead volume, conversion rates, cost per lead, and return on investment.
• Identify opportunities to improve landing pages, enquiry forms, lead-nurturing processes, and sales conversion funnels.
• Use CRM and marketing automation tools to manage leads, follow-ups, and personalised communication.
• Analyse campaign performance and recommend strategies to improve lead quality and revenue conversion.

3. Relationship Management & Sales Conversion

• Build and maintain strong relationships with corporate clients, strategic partners, and prospective members.
• Conduct client meetings, presentations, and online or offline demonstrations of offerings.
• Negotiate commercial proposals, pricing, and partnership terms within approved guidelines.
• Manage the sales cycle from initial outreach and lead qualification to negotiation and closure.
• Represent the organisation at industry events, networking forums, and professional platforms to strengthen visibility and generate leads.

4. Collaboration & Reporting

• Work closely with Brand & Marketing, Member Relations, and Operations teams to ensure smooth onboarding and delivery after conversion.
• Prepare regular reports and dashboards covering pipeline status, revenue, conversions, forecasts, and key account updates.
• Track business development performance against agreed targets and identify areas for improvement.
• Share market intelligence and customer feedback to support decisions on offerings, pricing, and go-to-market strategies.
• Take ownership of business development initiatives and contribute to overall growth strategy.

Required Skills : -

• Strong business development and revenue-generation capabilities.
• Understanding of digital marketing-led lead generation and conversion.
• Experience with social media campaigns, email marketing, webinars, and paid campaigns.
• Excellent communication, presentation, pitching, and negotiation skills.
• Strong networking, relationship-building, and partnership management abilities.
• Proficiency in CRM platforms, sales dashboards, MS Excel, and reporting tools.
• Analytical mindset with an understanding of sales funnels, conversion metrics, and campaign ROI.
• Ability to work independently in a fast-paced, entrepreneurial environment.
• High ownership, initiative, adaptability, and a results-oriented approach.