Business Development Executive / Sr. Sales Executive

Hari Har Consultancy Delhi; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Hari Har Consultancy Delhi is seeking an energetic Inside Sales professional to drive enrollments for training and certification programs. You will handle inbound/outbound calls, qualify leads, and convert prospects while maintaining CRM data and following up across multiple channels.

The role emphasizes consultative selling, relationship building, and meeting monthly targets, with opportunities to upsell courses and collaborate with training/support teams.

Qualifications

• Experience in Inside Sales, B2C Sales, Business Development, Telesales, or EdTech Sales.
• Experience in selling training, education, certification, or professional development programs is preferred.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Comfortable making outbound calls and conducting regular follow-ups.
• Target-oriented with a strong focus on sales conversion and revenue generation.
• Ability to understand customer needs and use a consultative sales approach.
• Good knowledge of CRM tools and basic MS Office/Google Workspace.
• Experience handling international customers or international sales will be an advantage.
• Self-motivation, confident, and capable of working independently as well as in a team.
• Strong interpersonal skills and customer-focused approach.

Responsibilities

• Handle inbound and outbound sales calls with prospective learners and clients.
• Follow up with leads through calls, WhatsApp, email, and other communication channels.
• Understand customer requirements and recommend suitable training and certification programs.
• Generate leads, qualify prospects, and convert them into enrollments.
• Explain course features, benefits, fees, offers, certification, and payment options clearly.
• Handle customer questions, objections, and concerns professionally.
• Maintain regular follow-ups and manage the sales pipeline effectively.
• Achieve assigned monthly sales and revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Build strong relationships with prospective and existing customers.
• Identify opportunities for upselling and cross-selling relevant courses.
• Coordinate with the training and customer support teams to ensure a smooth learner experience.
• Stay updated on MindCypress programs, certifications, promotions, and industry trends.

Skills

Inside Sales

B2C Sales

Business Development

Telesales

EdTech Sales

Consultative selling

Relationship building

Communication

Outbound calling

Tools

CRM tools

MS Office/Google Workspace

Job description

Role & Responsibilities

• Handle inbound and outbound sales calls with prospective learners and clients.
• Follow up with leads through calls, WhatsApp, email, and other communication channels.
• Understand customer requirements and recommend suitable training and certification programs.
• Generate leads, qualify prospects, and convert them into enrollments.
• Explain course features, benefits, fees, offers, certification, and payment options clearly.
• Handle customer questions, objections, and concerns professionally.
• Maintain regular follow-ups and manage the sales pipeline effectively.
• Achieve assigned monthly sales and revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Build strong relationships with prospective and existing customers.
• Identify opportunities for upselling and cross-selling relevant courses.
• Coordinate with the training and customer support teams to ensure a smooth learner experience.
• Stay updated on MindCypress programs, certifications, promotions, and industry trends.

Preferred Candidate Profile

• Experience in Inside Sales, B2C Sales, Business Development, Telesales, or EdTech Sales.
• Experience in selling training, education, certification, or professional development programs is preferred.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Comfortable making outbound calls and conducting regular follow-ups.
• Target-oriented with a strong focus on sales conversion and revenue generation.
• Ability to understand customer needs and use a consultative sales approach.
• Good knowledge of CRM tools and basic MS Office/Google Workspace.
• Experience handling international customers or international sales will be an advantage.
• Self-motivated, confident, and capable of working independently as well as in a team.
• Strong interpersonal skills and a customer-focused approach.
• Candidates with a strong sales mindset and willingness to learn are encouraged to apply.