Business Development Executive/ Relationship Manager

Talentien; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Talentien in Bengaluru is seeking a Relationship Manager – Business Development with 3+ years of experience to drive new client acquisitions and nurture long-term relationships.

You will lead lead generation, manage a regional sales pipeline, coordinate RFPs, and collaborate with cross-functional teams to deliver tailored solutions and exceptional service.

Qualifications

• 2–5 years in customer relationship management, sales, or client servicing.
• Experience with CRM tools.
• Strong communication and interpersonal skills.
• Ability to handle multiple clients in dynamic environments.
• Proficient in Excel and PowerPoint for data analysis.

Responsibilities

• Generate new leads and onboard prospective clients.
• Maintain client relationships as the key contact.
• Grow pipeline across allocated regions.
• Make discovery calls and schedule meetings with decision makers.
• Meet targets for revenue and meetings.
• Develop regional networks and manage opportunities pipeline.
• Coordinate RFP process and due diligence visits.
• Engage new clients through sales cycle.
• Coordinate events and seminars.
• Provide best-in-class service and escalate issues.
• Monitor client data, track follow-ups, and plan outreach.

Skills

Strong communication

Interpersonal skills

Relationship management

Sales experience

Time management

Tools

CRM

Excel

PowerPoint

Email tools

Video conferencing

Job description

Relationship Manager – Business Development

Location: Bangalore

Experience: 3+ years

Department: Business Development

Job Description

• Generate new leads: Source and onboard prospective clients through networking, market intelligence, and referrals.
• Develop and maintain client relationships while serving as the key contact point, focusing on trust, reliability, and consistent engagement throughout the business lifecycle.
• Grow pipeline of new sales and incremental business across allocated regions.
• Make discovery calls and confirm meetings with key decision makers to generate a pipeline of opportunities and revenue.
• Meet individual and team targets for net-new revenue, new mandates, and meetings.
• Develop an extensive internal and external network within the region.
• Assist in managing the opportunities pipeline.
• Coordinate the Request for Proposal process and related due diligence visits.
• Establish relationships with new clients and proactively engage them through the sales cycle.
• Coordinate and implement new events, seminars, and other business development programs.
• Act as a point of escalation for clients and the Client Service teams, ensuring best‑in‑class service is delivered.
• Understand all aspects of the organisation’s culture and conduct agenda accordingly.
• Stay current with regulatory regimes affecting the client base and be aware of forthcoming amendments and new regulations.
• Display strong interpersonal skills and a commitment to providing personalized service.
• Listen to market needs and educate product/services and marketing teams to develop and execute strategic territory plans that evolve and improve the sales process.
• Help achieve larger company objectives.
• Proactively check in with clients, gather feedback, and make improvements to maintain high satisfaction levels and encourage long‑term loyalty.
• Communicate clearly and effectively, explaining solutions, negotiating outcomes, and aligning both clients and internal teams with confidence and professionalism.
• Manage client data, monitor interactions, track follow‑ups, and plan outreach.

Non Negotiable Skillsets - Functional

• Strong communication, interpersonal, and influencing skills.
• Proven experience in customer relationship management, sales, or client servicing (2–5 years).
• Flexibility to handle multiple clients and dynamic work environments.
• Problem‑solving mindset with a client‑first approach.
• Experience with CRM tools (Sales CRM).
• Basic Excel and PowerPoint skills for analysing customer data and creating client presentations.
• Email and calendar management tools (e.g., Gmail, calendar scheduling).
• Video conferencing platforms such as Zoom, Microsoft Teams, and Google Meet.
• Industry knowledge of payroll, software, outsourcing services, and related domains to speak the client’s language and offer relevant solutions.

Non Negotiable Skillsets - Behavioural

• Good listening skills to understand clients’ needs and anticipate pain points.
• Problem‑solving attitude to provide solutions, not excuses.
• Go‑getter attitude, even in challenging times.
• Time management and strong prioritisation to meet deadlines while balancing multiple clients, meetings, follow‑ups, and reporting.
• High energy and passion for meeting people.

Required Skills

• Client management
• CRM
• Business acquisition
• Business development