Business Development Executive- B2C sales

Whitefield Careers; Maharashtra; On-site; INR 250,000 - 360,000; Full time

Job summary

Whitefield Careers is seeking a Sales Executive (B2C) for on-site work in Mumbai. The role focuses on direct interaction with individual customers, understanding their needs, presenting relevant solutions, and closing deals.

You will manage the end-to-end customer journey from initial contact to payment closure. Daily responsibilities include making 80–100 connected calls, following up on leads, and coordinating with internal teams for onboarding.

Qualifications

• 0–2 years of experience in B2C sales, tele-sales, or customer-facing roles.
• Strong verbal communication skills.
• Comfortable making 80–100 connected calls per day.
• Target-driven mindset and good negotiation skills.

Responsibilities

• Handle end-to-end B2C sales cycle from lead generation to deal closure.
• Make outbound calls daily and follow up on warm and cold leads.
• Outreach via LinkedIn, email, and other professional platforms.
• Understand customer requirements and recommend suitable services/products.
• Achieve monthly and quarterly sales targets.
• Maintain regular follow-ups to ensure lead conversion.
• Address customer queries with clarity and confidence.
• Maintain records of calls, follow-ups, and closures in CRM.
• Coordinate with internal teams for onboarding and service initiation.
• Build trust with customers through consultative conversations.
• Track daily performance metrics and reporting.

Skills

B2C sales

Outbound calling

CRM usage

Excel reporting

Tools

CRM

Excel

Job description

Job Description

Designation - Sales Executive (B2C)

Location: Bhandup West, Mumbai (Work from Office)

About The Role

This B2C Sales role focuses on directly engaging with individual customers, understanding their requirements, presenting relevant solutions, and closing deals. The candidate will manage the complete customer journey from initial contact to payment closure, ensure strong follow-ups, and contribute to achieving monthly revenue targets through consistent outreach and relationship-building.

Key Responsibilities

• Handle end-to-end B2C sales cycle from lead generation to deal closure
• Make outbound calls daily and follow up on warm and cold leads
• Outreach via linkedin, email, and other professional platforms
• Understand customer requirements and recommend suitable services/products
• Achieve assigned monthly and quarterly sales targets
• Maintain regular follow-ups to ensure lead conversion
• Address customer queries with clarity and confidence
• Maintain accurate records of calls, follow-ups, and closures in CRM
• Coordinate with internal teams for onboarding and smooth service initiation
• Build trust with customers through consultative conversations
• Track daily performance metrics and maintain reporting discipline
• Use Excel & CRM for basic tracking of sales, follow-ups, and revenue

Skills And Requirements

• 0-2 years of minimum experience in B2C sales / tele-sales / customer-facing roles
• Strong verbal communication skills
• Comfortable making minimum 80-100 connected calls per day
• Target-driven mindset
• Good persuasion and negotiation skills
• Basic Excel knowledge for reporting
• Strong follow-up discipline