Business Development Executive

ThePetNest; Dadri; Hybrid; INR 500,000 - 800,000; Full time

Job summary

ThePetNest is seeking a proactive Business Development Executive to drive growth in Noida with hybrid work flexibility. You will identify and pursue new business opportunities, build a strong pipeline of leads, and convert prospects into customers and franchise partners.

The role requires market research, client engagement via calls, meetings, and digital channels, and close collaboration with marketing and operations.

Qualifications

• Experience in New Business Development and lead generation.
• Strong business acumen with understanding of franchise/service-driven models.
• Excellent communication, verbal and written, with stakeholders.

Responsibilities

• Identify and pursue new business opportunities and build a strong pipeline of leads.
• Engage with potential clients through calls, meetings, and digital channels and present ThePetNest’s services and franchise offerings.
• Manage key accounts, track performance metrics, and coordinate with operations and marketing teams.
• Provide feedback to improve offerings and customer experience and drive revenue growth and brand expansion.

Skills

New business development

Lead generation

Sales pipeline management

Communication skills

Account management

Relationship building

Negotiation

Cross-selling

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM tools

MS Office

Job description

Company Description:

ThePetNest is a tech-enabled pet care ecosystem that supports pet parents across India with a wide range of services and products. The company offers grooming, veterinary care, walking, boarding, and dog training services in more than 25 cities, along with a scalable franchise model that empowers entrepreneurs. ThePetNest also focuses on pet rehoming, with thousands of pets listed to find safe, loving homes. As a bootstrapped and EBITDA-positive business, it is committed to innovation, strong customer engagement via web and mobile platforms, and high service standards backed by vetting, training, and a dedicated guarantee. ThePetNest aims to be a trusted one-stop shop for all pet-related needs and invites team members to help ensure every pet is happy, healthy, and loved.

Role Description

This full-time Business Development Executive role is a hybrid position based in Noida, with some flexibility for work from home. The role involves identifying and pursuing new business opportunities, building and maintaining a strong pipeline of leads, and converting prospects into long-term customers and franchise partners. The Business Development Executive will conduct market research, engage with potential clients through calls, meetings, and digital channels, and present ThePetNest’s services and franchise offerings. Daily responsibilities include managing key accounts, tracking performance metrics, coordinating with operations and marketing teams, and providing feedback to improve offerings and customer experience. The role requires proactive relationship-building, regular reporting, and a strong focus on revenue growth and brand expansion in the pet care market.

Qualifications

• Demonstrated experience in New Business Development and Lead Generation, with a focus on building and managing a sales pipeline.


• Strong Business acumen, including understanding of franchise or service-driven business models and market dynamics.


• Excellent Communication skills, both verbal and written, with the ability to present, negotiate, and build trust with diverse stakeholders.


• Proven Account Management capabilities, including relationship management, retention strategies, and upselling or cross-selling services.


• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.


• Comfort working in a hybrid environment in Noida, with the ability to collaborate effectively with cross-functional teams.


• Prior experience in pet care, consumer services, or startup environments is an advantage.


• Strong organizational skills, proficiency with CRM tools and MS Office or similar software, and a data-driven approach to decision-making.