Business Development Associate

Doors Studio; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Doors Studio in Gurugram is seeking a proactive Inside Sales/Business Development professional to manage inbound and outbound leads, qualify opportunities, and coordinate with the sales team. You will handle CRM records, track follow-ups, and ensure smooth handovers.

You should have 1–3 years of experience, strong communication, and the ability to juggle multiple leads. Knowledge of WhatsApp Business and CRM tools is a plus, and familiarity with digital marketing services will help you

Qualifications

• 1–3 years of experience in business development, inside sales, or lead management.
• Strong communication and interpersonal skills.
• Ability to understand client requirements quickly.
• Organized and comfortable managing multiple leads simultaneously.
• Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus.
• Basic understanding of digital marketing / branding services will be an advantage.

Responsibilities

• Lead Management: Handle inbound leads from website, social media, WhatsApp, email, and campaigns; connect with potential clients to understand requirements.
• Lead Qualification: Ask questions to understand client requirements, budget, timeline, and services needed; filter and categorize leads; assign qualified leads.
• CRM & Data Management: Maintain accurate lead records; track lead status, follow-ups, and responses.
• Follow-ups: Conduct timely follow-ups with prospects; ensure no inbound lead remains unattended.
• Client Communication: Provide basic information about services, portfolio, and capabilities; schedule meetings between prospects and the sales team.

Skills

Strong communication

Interpersonal skills

Organized

Lead management

Tools

CRM tools

WhatsApp Business

Job description

Doors Studio is a global branding and digital marketing agency helping brands grow through strategy, creativity, and performance marketing. Headquartered in Gurugram, India , with offices in Dubai and Austin (USA) , we work with leading brands across healthcare, real estate, lifestyle, and other sectors, delivering impactful marketing solutions across markets.

Job Description

Lead Management

• Handle inbound leads from website, social media, WhatsApp, email, and advertising campaigns.
• Connect with potential clients through calls, messages, or emails to understand their requirements.

Lead Qualification

• Ask relevant questions to understand client requirements, budget, timeline, and services needed.
• Filter and categorize leads based on priority and potential.
• Assign qualified leads to the appropriate sales/business development team member.
• Ensure smooth handover of leads with complete information.

CRM & Data Management

• Maintain accurate lead records in CRM or internal tracking systems.
• Track lead status, follow-ups, and responses.

Follow-ups

• Conduct timely follow-ups with prospects who have shown interest.
• Ensure no inbound lead remains unattended.

Client Communication

• Provide basic information about Doors Studio services, portfolio, and capabilities.
• Schedule meetings or discovery calls between prospects and the sales team.

Requirements

• 1–3 years of experience in business development, inside sales, or lead management
• Strong communication and interpersonal skills
• Ability to understand client requirements quickly
• Organized and comfortable managing multiple leads simultaneously
• Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus
• Basic understanding of digital marketing / branding services will be an advantage