Business Development Associate

Generallycritical Technologies; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Generallycritical Technologies in Bengaluru is seeking an inside sales professional to be the first point of contact for inbound leads, students, and job seekers engaging with Founder's Find scholarships, webinars, and ads. Your role is to diagnose needs, not pitch, and guide prospects toward informed decisions with a consultative approach.

You will manage a live pipeline, perform discovery calls, follow-ups via call, WhatsApp, and email, handle objections, and keep CRM clean.

Qualifications

• Excellent verbal communication on calls.
• Strong listening skills to understand needs.
• Consultative mindset to diagnose before prescribing.
• Familiarity with CRM tools, WhatsApp Business, and Google Sheets.
• Genuine interest in startup and edtech space.

Responsibilities

• Own the full sales cycle for inbound leads from first call to closure.
• Conduct structured discovery calls to diagnose each prospect's needs and goals.
• Execute timely follow-ups across call, WhatsApp, and email.
• Handle objections confidently and maintain accurate CRM records.
• Collaborate with the founder on feedback loops and messaging insights.
• Continuously improve conversion rate by reviewing call notes and patterns.

Skills

Verbal communication

Active listening

Consultative selling

CRM familiarity

WhatsApp Business

Google Sheets

Edtech interest

Job description

About the Role

This is an inside sales role. You will be the first point of contact for every inbound lead, students, working professionals, and active job seekers who have shown interest in Founder's Find through our scholarship application, Meta ads, or webinar registrations.

Your job is not to pitch. It is to understand where a prospect is, diagnose what they actually need, and help them make a confident decision. The best people in this role will be consultative, sharp on the phone, and relentless about follow-through.

Roles and Responsibilities

1. Own the full sales cycle for inbound leads, from first call to payment confirmation. You will work a live pipeline of scholarship applicants, FB leads, and webinar registrants and move them through to closure.
2. Conduct structured discovery calls using a consultative framework. Understand each prospect's current situation, career goal, gap, timeline, and previous attempts before presenting the program as a solution.
3. Execute timely follow-ups across call, WhatsApp, and email. Most deals close on the 2nd or 3rd touchpoint, your follow-up discipline is the difference between a closed lead and a lost one.
4. Handle objections confidently and honestly. Common objections include price, time, placement uncertainty, and confusion about whether this is a job or a program. You will be trained on all of these.
5. Maintain accurate and updated CRM records after every call, stage, status, comments, follow-up date. Clean data is non-negotiable.
6. Collaborate with the founder on feedback loops, what objections are coming up, which lead segments are converting, and what messaging is working. You are not just closing deals, you are helping us sharpen the sales motion.
7. Continuously improve your own conversion rate by reviewing call notes, identifying patterns, and iterating on your pitch.

What We Are Looking For

1. Excellent verbal communication - clear, confident, and natural on calls. No script-reading.
2. Strong listening skills - you ask good questions and actually hear the answers.
3. Consultative mindset - you diagnose before you prescribe. You do not pitch before you understand.
4. Resilience and follow-through - you do not drop leads after one unanswered call.
5. Honesty - you do not oversell. You tell prospects exactly what they will get and what they will not.
6. Basic familiarity with CRM tools, WhatsApp Business, and Google Sheets.
7. Genuine interest in the startup and edtech space - you believe in what you are selling.

What You Will Not Be Doing

There are no campus ambassador targets, no cold outreach to institutions, and no field sales. Every lead you call has already shown intent. Your job is conversion, not prospecting.

This role is for you if

You want to be inside a fast-moving startup from day one, own a revenue-generating function, and build sales skills that actually transfer to any high-growth environment.

The best performers here will grow into senior sales or operations roles in 9 to 12 months.