Business Development/Account Manager

Tekskills Inc.; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Tekskills Inc. in Delhi seeks an Account Manager to build and maintain strong client relationships, act as primary contact for key accounts, and align staffing delivery with client needs.

You will collaborate with recruitment to ensure timely and quality candidate delivery, manage job orders, coordinate interviews, and pursue opportunities to upsell staffing services while tracking KPIs.

Qualifications

• Strong client relationship management skills.
• Experience managing key accounts and stakeholders.
• Ability to identify upsell and cross-sell opportunities.
• Coordination with internal teams to ensure delivery.

Responsibilities

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, coordinate interviews, and establish feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.

Skills

Client relationship management

Account management

Stakeholder management

Business development

Cross-selling

Coordination with delivery

KPIs tracking

Job description

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, coordinate interviews, and establish feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams (delivery, HR, legal, payroll) to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.