Business Development / Account Manager

Tekskills Inc.; Chennai; On-site; INR 450,000 - 650,000; Full time

Job summary

Tekskills Inc. in Chennai, India, is seeking an Account Manager to build and maintain strong, long-term relationships with key client stakeholders and serve as the primary contact for accounts, ensuring understanding of business and staffing needs.

You will work closely with the recruitment team to ensure timely and quality delivery of candidates, manage job orders, coordinate interviews, and establish feedback loops to improve service levels.

Responsibilities

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, coordinate interviews, and establish feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams (delivery, HR, legal, payroll) to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.

Job description

Job Summary

Build and maintain strong, long-term relationships with key client stakeholders. Act as the primary point of contact for client accounts, understanding their business and staffing needs. Work closely with the recruitment team to ensure timely and quality delivery of candidates.

Responsibilities

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, coordinate interviews, and establish feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams (delivery, HR, legal, payroll) to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.