Domestic Staffing Account Manager

Tekskills Inc.; Dadri; On-site; INR 50,000 - 75,000; Full time

Job summary

Tekskills Inc. in India is seeking an Account Manager to build strong relationships with key client stakeholders and serve as the primary contact for their accounts, understanding business and staffing needs.

You will work with the recruitment team to ensure timely and quality delivery of candidates, manage job orders and interview coordination, and drive account growth and client satisfaction through regular reviews and cross-functional collaboration.

Responsibilities

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, interview coordination, and feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams (delivery, HR, legal, payroll) to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.

Job description

• Build and maintain strong, long-term relationships with key client stakeholders.
• Act as the primary point of contact for client accounts, understanding their business and staffing needs.
• Work closely with the recruitment team to ensure timely and quality delivery of candidates.
• Manage and track job orders, interview coordination, and feedback loops.
• Identify opportunities to upsell or cross-sell staffing services within existing accounts.
• Conduct regular review meetings with clients to ensure satisfaction and address concerns.
• Maintain documentation of client interactions and maintain accurate account information.
• Collaborate with internal teams (delivery, HR, legal, payroll) to ensure smooth onboarding and ongoing support.
• Meet or exceed account growth targets and client satisfaction KPIs.
• Monitor market trends and competitor activity to identify growth areas.