Business Coordinator

Care Group; New Delhi; On-site; INR 550,000 - 850,000; Full time

Job summary

Care Group is seeking a Business Negotiator to promote ophthalmic pharmaceutical products to health care professionals in Delhi. The role involves scheduling appointments, planning calls, and delivering presentations to ophthalmologists and related staff.

You will maintain relationships with medical staff, analyze sales data, and strive to meet sales targets while coordinating with the area sales team. Travel within the territory is expected as needed.

Qualifications

• Experience in pharmaceutical or healthcare product promotion is preferred.
• Strong communication and interpersonal skills.
• Willingness to travel within assigned territory.

Responsibilities

• Schedule appointments with customers and arrange travel plans.
• Plan call strategy and identify products to promote to health care professionals.
• Deliver product presentations to ophthalmologists and related staff.
• Maintain detailed records of contacts and sales activities.
• Analyze sales statistics and contribute to sales reports.
• Aim to meet or exceed monthly and annual sales targets.

Skills

Sales

Account management

Client relations

Job description

Job Description Business Negotiator

Roll Summary

Business Negotiators are vital to the ophthalmic pharmaceutical/Surgical industry and the health care profession. They promote the company’s products to Health Care Practitioners / Professionals. Product promotion occurs at face-to-face meetings or medical conventions. The process of selling involves contacting potential customers, identifying their needs, convince them that your products or services (rather than those of competitors) can best satisfy those needs, closing the sale by agreeing the terms and conditions, and providing an after-sales service.

Job Description:

• 1) To schedule appointments, speak to customers on the phone and arrange travel plans.
• 2) To plan each call through the proper identification of appropriate product or products to promote, which sales tools to use and the right schedule to execute the call.
• 3) Plan, organize and execute product presentation to Ophthalmologists / concerned Para medical staff regarding the use of the product, mode of action, features and benefits
• 4) To Plan work schedules on weekly and monthly timetables. This may involve working with the Area Sales Team or discussing future targets with the area sales manager.
• 5) To make customer interested in the product and to arrange a sale and develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector.
• 6) Building and maintaining positive working relationships with medical staff and supporting administrative staff of the customers e.g. receptionists; Purchase department, Accounts Department.
• 7) keeping detailed records of all contacts.
• 8) Analyse sales statistics and prepare sales reports.
• 9) Effectively manage expenses and maintain desired sales to expense ratio and to file reports and expense accounts,
• 10) Attain assigned sales and market share goal and reaching (and if possible exceeding) annual sales targets.
• 11) To regularly attending company meetings, technical data presentations and briefings.
• 12) To attend conferences to learn about ophthalmic / surgical pharmaceutical products.
• 13) To develop knowledge about new and existing products and keep up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations.
• 14) Constantly endeavour to improve product knowledge, disease knowledge and selling skills at company standards to deliver appropriate information to concerns effectively and professionally.
• 15) Maintaining knowledge of new developments in Ophthalmology, anticipating potential negative and positive impacts on the business and adapting strategy accordingly.
• 16) Observe, monitor, record and report competitors’ activities, sales, prices and products executed in the territory and identify appropriate counter strategy.
• 17) Staying informed about the activities of health services in a particular area.
• 18) Focus & improvement on sales keeping unit wise performance.
• 19) Increase market share.
• 20) Ensuring timely collection of payments
• 21) Regular Review with customer in regard to service performance and businesses growth.
• 22) To attend minimum 10 operations each month and submit a report.

23) Reporting and Coordination

• (A) Appropriate Coordination with sales and marketing and support functions for Job to be done.
• (B) Maintaining reporting discipline and timely submission of :
• 1. Sales forecast
• 2. Monthly activity plan as per various formats
• 3. Monthly sales report
• 4. Expenses
• 5. Any other data and report as required and demanded by Head Office & Superiors shall be submitted during the prescribed time limit.