Key Account Manager

MSD; Rajkot; On-site; INR 600,000 - 1,200,000; Full time

Job summary

MSD in India is seeking a Key Account Manager to drive product awareness and prescriptions in the assigned territory. You will engage healthcare professionals with clinical information and plan field visits to optimize coverage and sales execution.

The role requires proactive customer engagement, planning of call cycles, and ongoing development of business within the therapy area to meet sales targets.

Qualifications

• Experience in pharma sales is preferred.
• Strong communication and presentation skills.
• Ability to visit doctors and chemists as per plan.

Responsibilities

• Communicate product benefits and clinical information to doctors.
• Identify key practitioners and plan coverage in the territory.
• Schedule calls and visits to doctors and chemists to drive prescriptions.

Job description

Job Description:

Job Description

Job Description In Primary Posting Language (Include Requirements For Education, Experience And Skills)

THE OPPORTUNITY

Key Account Manager

• Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources.We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

WHAT YOU WILL DO

Key Responsibilities:

Customer Focus and Coverage

• Proficient with the therapy and product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries.
• Actively participate in identifying key and potential medical practitioners and specialists in the respective therapeutic segment in the assigned territory, and prioritize for the purpose of systematic customer coverage so as to generate maximum prescription sales for the company’s range of products as per business plan.
• Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Call on the Chemists, wholesalers as the case may be to track in-market sales of the products, booking of orders to ensure timely and adequate availability of products to meet market demand.
• Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products.
• Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing.
• Contact customers on regular basis and deliver informative sales presentations based on customers need.
• Constantly explore opportunities to develop new business within assigned therapy area.

Sales Performance & Results

• Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives.
• Specialist in the product knowledge, therapy knowledge and detailing skills so as to enhance productivity levels as expected by the Company.
• Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered into by the Company with such other Company.
• Explore opportunities to develop new businesses within assigned therapy area.

Planning & Sales Performance Management

• Tactically plans to generate tertiary demand generation
• Plans and executes field working as per approved tour programmes so as to cover all stakeholders as per decided frequency
• Takes follow-up initiatives on feedback and customer service requirements.