Business Coordinator

Talish Solutions; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Talish Solutions in Mumbai seeks an experienced professional to act as the main liaison for customer inquiries and escalations. The role involves coordinating with internal teams to resolve issues promptly and managing key customer accounts to foster long-term relationships.

The candidate will conduct regular business reviews and engage with senior management as needed. A Bachelor's degree and 5–10 years in tech, with hands-on CRM and ticketing tools, are required.

Qualifications

• Bachelors degree is required.
• 5-10 years of experience in the tech industry.
• Strong team-handling skills and senior management interaction.
• Hands-on experience with CRM and ticketing tools.

Responsibilities

• Serve as the primary point of contact for customer queries and escalations.
• Coordinate with internal teams to ensure timely issue resolution.
• Manage key customer accounts and maintain strong relationships.
• Conduct regular business reviews with clients.

Skills

team leadership

senior management interaction

Education

Bachelor's degree

Tools

CRM software

Ticketing tools

Job description

The role involves acting as the primary point of contact for customer queries and escalations, coordinating with internal teams for timely issue resolution, and managing key customer accounts. Responsibilities include conducting business reviews.

Required Candidate profile

Bachelors degree, 5-10 years of experience in the tech industry, strong team-handling skills, senior management interaction, and hands-on experience with CRM and ticketing tools.