Business Coordinator

1 Finance; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

1 Finance is seeking an Operations coordinator/analyst to ensure smooth execution and a high-quality customer experience. You will coordinate with internal teams, track tasks, and execute requests within SLAs while maintaining records and compliance.

The role requires strong communication, detail orientation, and an ability to derive actionable insights from data using Excel/Sheets and reporting tools. You will contribute to dashboards and daily/weekly/monthly metrics, supporting leadership with

Qualifications

• Excellent communication and interpersonal skills.
• Strong coordination and stakeholder management abilities.
• High attention to detail and accuracy.
• Analytical and problem-solving mindset.
• Ability to work with data and generate actionable insights.
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.

Responsibilities

• Coordinate with internal teams to ensure seamless execution and customer experience.
• Track pending tasks and follow up to ensure timely completion.
• Execute operational requests accurately within defined SLAs and turnaround times.
• Maintain operational records, documentation, and process compliance.
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics.
• Monitor productivity, TAT, quality, and business performance.
• Identify operational risks, process gaps, and improvement opportunities.
• Support leadership with business reports, analytics, and key performance insights.

Skills

Communication

Stakeholder management

Attention to detail

Analytical mindset

Data-driven insights

Excel/Sheets

Tools

Microsoft Excel

Google Sheets

Reporting tools

Job description

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Responsibilities:

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Skills:

• Excellent communication and interpersonal skills
• Strong coordination and stakeholder management abilities
• High attention to detail and accuracy
• Analytical and problem-solving mindset
• Ability to work with data and generate actionable insights
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools