Business Coordinator

Meril; Mumbai; On-site; INR 600,000 - 850,000; Full time

Job summary

Meril in Mumbai is seeking a Business Coordinator to support day-to-day coordination and execution of compliance activities related to HCP/HCO engagements, events, sponsorships, third-party engagements, agreements, payments, documentation and approvals.

The role will work closely with Business, Finance, Legal, IT and regional/country teams to ensure activities are processed and closed on time and in line with company policies, SOPs, applicable regulations and industry codes.

Qualifications

• 2–5 years of relevant experience in Business Coordination, Operations, Compliance or similar roles.
• Experience in stakeholder coordination, request management, approvals, documentation, follow-ups and process tracking.
• Experience with portals, workflow systems, dashboards or reporting tools will be an advantage.
• Experience in medical devices, pharma, healthcare or life sciences will be preferred.
• Good knowledge of MS Excel and PowerPoint.

Responsibilities

• Coordinate with Business/BU teams on HCP/HCO engagements, events, sponsorships and third-party activities.
• Raise and Review requests and ensure required documents, approvals and information are complete.
• Manage and monitor requests through Compliance Portal and other workflow systems.
• Track approvals, pending requests, TATs and post-activity requirements and drive timely closure.
• Review agendas, agreements, invoices, activity reports, proof of services and other
• Identify documentation gaps, process deviations and delays and coordinate for resolution.
• Maintain compliance trackers, dashboards and management reports.
• Coordinate with Finance, Legal, IT, Procurement and other stakeholders to resolve process related matters.
• Support compliance training and guide Business users on SOPs, MATS and compliance processes.
• Maintain accurate records and support audits, monitoring and investigations.
• Support development and implementation of SOPs, checklists, workflows and process improvements.
• Escalate significant compliance concerns, recurring delays or deviations to Compliance leadership.

Skills

Strong communication

Coordination

Follow-up

Problem-solving

Attention to detail

Tools

MS Excel

PowerPoint

Job description

The business coordinator will support the day-to-day coordination and execution of

compliance activities relating to HCP/HCO engagements, events, sponsorships, third-party

engagements, agreements, payments, documentation and approvals.

The role will work closely with Business, Finance, Legal, IT and regional/country teams to

ensure activities are processed and closed on time and in line with company policies, SOPs,

applicable regulations and industry codes.

Key Responsibilities

• Coordinate with Business/BU teams on HCP/HCO engagements, events, sponsorships and third-party activities.
• Raise and Review requests and ensure required documents, approvals and information are complete.
• Manage and monitor requests through Compliance Portal and other workflow systems.
• Track approvals, pending requests, TATs and post-activity requirements and drive timely closure.
• Review agendas, agreements, invoices, activity reports, proof of services and other
• Identify documentation gaps, process deviations and delays and coordinate for resolution.
• Maintain compliance trackers, dashboards and management reports.
• Coordinate with Finance, Legal, IT, Procurement and other stakeholders to resolve process related matters.
• Support compliance training and guide Business users on SOPs, MATS and compliance processes.
• Maintain accurate records and support audits, monitoring and investigations.
• Support development and implementation of SOPs, checklists, workflows and process improvements.
• Escalate significant compliance concerns, recurring delays or deviations to Compliance leadership.
• 2–5 years of relevant experience in Business Coordination, Business Operations, Compliance Operations, Sales/Commercial Operations, Healthcare Operations or similar roles.
• Experience in stakeholder coordination, request management, approvals, documentation, follow-ups and process tracking.
• Experience with portals, workflow systems, dashboards or reporting tools will be an advantage.
• Experience in medical devices, pharma, healthcare or life sciences will be preferred.
• Good knowledge of MS Excel and PowerPoint.
• Strong communication, coordination, follow-up and problem-solving skills.
• Good attention to detail and ability to manage multiple activities.
• High level of integrity, accountability and confidentiality.

Qualifications & Experience