Business Coordinator

1 Finance; Bengaluru; On-site; INR 420,000 - 640,000; Full time

Job summary

1 Finance in Bengaluru is seeking an operations professional to coordinate with internal teams and ensure smooth customer experiences. You will track tasks, meet SLAs, and maintain documentation while producing MIS dashboards and performance metrics.

The role emphasizes data-driven insights, process compliance, and collaboration with leadership to drive efficiency and risk mitigation across daily, weekly, and monthly cycles.

Qualifications

• Excellent communication and interpersonal skills.
• Strong coordination and stakeholder management abilities.
• High attention to detail and accuracy.
• Analytical and problem-solving mindset.
• Ability to work with data and generate actionable insights.
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.

Responsibilities

• Coordinate with internal teams to ensure seamless execution and customer experience.
• Track pending tasks and follow up to ensure timely completion.
• Execute operational requests accurately within defined SLAs and turnaround times.
• Maintain operational records, documentation, and process compliance.
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics.
• Monitor productivity, TAT, quality, and business performance.
• Identify operational risks, process gaps, and improvement opportunities.
• Support leadership with business reports, analytics, and key performance insights.

Job description

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Responsibilities:

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Skills:

• Excellent communication and interpersonal skills
• Strong coordination and stakeholder management abilities
• High attention to detail and accuracy
• Analytical and problem-solving mindset
• Ability to work with data and generate actionable insights
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools