Business Compliance

National Payments Corporation of India; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive medical and life insurance

Parental Leave and Daycare Support

Mobility benefits and loan support

Reward & Recognition Program

Patents and IP rights policy

Retirement planning support

Job summary

National Payments Corporation of India is seeking a dedicated individual for the Business Compliance Team to handle ecosystem non-compliance. The role involves ensuring compliance, reviewing proposals, and managing audits while liaising with stakeholders such as RBI and financial institutions.

The ideal candidate should have experience in payments compliance and a solid understanding of payment transaction flows. NPCI promotes an inclusive workplace with various employee benefits.

Qualifications

• Experience in payments compliance for UPI, IMPS, and Cards.
• Good understanding of the payment system settlement act.
• Well-versed with automation and compliance processes.

Responsibilities

• Monitor compliance of NPCI members to guidelines.
• Review business proposals and guide product teams.
• Facilitate product audits and regulatory inspections.
• Manage cross-functional teams for compliance governance.
• Handle queries related to NPCI guidelines.

Skills

Payments compliance

Payment transaction flow understanding

Knowledge of PSS Act

AI tools usage

Stakeholder management

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world‑class digital payment infrastructure through innovative and efficient retail payment platforms.

As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity or sexual orientation, including support for the LGBTQ+ community.

Role Overview

This person would be handling ecosystem non‑compliance within NPCI's Business Compliance Team.

Key Responsibilities

• Monitoring compliance of NPCI member banks and other entities to circulars, guidelines, and directives issued by NPCI.
• Reviewing business proposals from the perspective of applicable RBI guidelines/laws and guiding the business/product teams.
• Coordinating, reviewing, and evaluating business’s responses related to observations from RBI Inspection before final submission.
• Facilitating and handling product audits including internal audit, annual statutory and periodic quality audits, and regulatory audit/inspection.
• Managing cross‑functional teams across departments for product governance and compliance.
• Handling queries of member institutions with regard to guidelines issued by NPCI.
• Liaising with RBI, financial institutions, and banks wherever required.
• Automating processes for handling product governance and compliance for NPCI and its members – good understanding of payments and card‑related compliance.
• Liaising with IBA and other authorities, financial institutions, and banks wherever required.

Requirements

• Experience in payments compliance (UPI, IMPS, Cards & other digital payment channels).
• Good understanding of payment transaction flow for UPI, IMPS, Cards, and NACH.
• Well‑versed with payment system settlement act (PSS Act).
• Good understanding of AI and usage of AI tools.
• Managing multiple stakeholders such as business team, product team, regulator, and ecosystem participants.

Employee Perks and Benefits

• Insurance & Wellness: Comprehensive coverage – medical, accidental, and life insurance. Employee Assistance Program – onsite medical center, financial/legal counseling, mental wellness. Annual Wellness Bouquet – holistic wellbeing support.
• Family & Childcare: Parental Leave – inclusive maternity and paternity leave. Daycare Support – assistance for working parents.
• Mobility & Lifestyle: Mobility benefits – relocation, transfers, and travel support. Home Loan Interest Support – up to 50% reimbursement. Mobile Reimbursement – new handset every 2 years. Car lease, salary advance, subsidized meals.
• Reward & Recognition Program.
• Technology Innovation: Patents and IP rights policy.
• Retirement Planning: Provident Fund (PF) and gratuity contributions.