Incharge Business Compliance
National Payments Corporation of India
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Job summary
National Payments Corporation of India (NPCI) in Mumbai seeks an Incharge Business Compliance with 13+ years of experience to lead product governance, compliance, audit, and regulatory oversight for digital payment products. You will engage with RBI, banks, and ecosystem participants while driving automation and governance initiatives.
The role requires MBA/PGDM/CA/CFA/ICWA or equal postgraduate qualification with a focus on compliance, risk management, audit, or governance.
Qualifications
- Thorough understanding of digital payment products, payment systems, and operational processes.
- Significant experience in Product Management, Governance, Compliance, Audit, and Regulatory Affairs.
- Experience in liaising with regulators, banks, financial institutions, and ecosystem participants.
- Exposure to automation, analytics, and governance frameworks.
Responsibilities
- Drive end-to-end product governance, compliance, and policy management across payment products.
- Draft, review, and publish procedural guidelines, circulars, operating standards, and market-facing documents.
- Manage governance forums, steering committees, and product review processes.
- Review and maintain product information, performance statistics, publications, and member communications.
- Lead internal, statutory, quality, and regulatory audits, inspections, and compliance assessments.
- Ensure adherence to RBI regulations, NPCI guidelines, statutory requirements, and internal governance frameworks.
- Monitor compliance of member banks and ecosystem participants with NPCI circulars, directives, and operating procedures.
- Liaise with RBI, DFS, UIDAI, IBA, banks, financial institutions, PSPs, TPAPs, and other ecosystem stakeholders.
- Collaborate with Product, Business, Technology, Operations, Risk, Legal, Audit, and Compliance teams on governance and compliance initiatives.
- Prepare regulatory submissions, MIS, dashboards, business analytics, Board notes, agendas, and governance reports.
- Track and ensure timely closure of audit observations, Board actions, RBI review comments, and Action Taken Reports (ATRs).
- Create and manage dashboards for governance, compliance, performance, and statistical reporting.
- Support customer-centric initiatives, including customer experience improvement and NPS programs.
- Drive implementation, operations, and governance of market-wide product initiatives and ecosystem programs.
- Drive automation, digitization, and AI-enabled initiatives for compliance monitoring, governance, reporting, and analytics.
Skills
Education
Job description
National Payments Corporation of India (NPCI) | Full Time
The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.
To learn more about our company please click on link AboutNPCI
At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .
The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.
- ForwardThinkingMind-Set
- CustomerFirst
- LeadWith Purpose
- PassiontoDeliver
- AllSucceedTogether
- ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
- Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
- AnnualWellnessBouquet :Holisticwellbeingsupport
- ParentalLeave :Inclusivematernityandpaternityleave.
- Nanny at home Support: Assistance for Working Parents
- MobilityBenefits :Relocation,transfers,andtravelsupport.
- HomeLoanInterestSupport :Upto50%reimbursement*.
- MobileReimbursement :Newhandsetevery2years.
- CarLease,SalaryAdvance,SubsidizedMeals.
- Reward&RecognitionProgram.
- TechnologyInnovation: PatentsandIPRightspolicy.
- ProvidentFund(PF) and Gratuity Contributions .
At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.
- Thorough understanding of digital payment products, payment systems, and operational processes.
- Significant experience in Product Management, Governance, Compliance, Audit, and Regulatory Affairs.
- Experience in liaising with regulators, banks, financial institutions, and ecosystem participants.
- Exposure to automation, analytics, and governance frameworks.
- Drive end-to-end product governance, compliance, and policy management across payment products.
- Draft, review, and publish procedural guidelines, circulars, operating standards, and market-facing documents.
- Manage governance forums, steering committees, and product review processes.
- Review and maintain product information, performance statistics, publications, and member communications.
- Lead internal, statutory, quality, and regulatory audits, inspections, and compliance assessments.
- Ensure adherence to RBI regulations, NPCI guidelines, statutory requirements, and internal governance frameworks.
- Monitor compliance of member banks and ecosystem participants with NPCI circulars, directives, and operating procedures.
- Liaise with RBI, DFS, UIDAI, IBA, banks, financial institutions, PSPs, TPAPs, and other ecosystem stakeholders.
- Collaborate with Product, Business, Technology, Operations, Risk, Legal, Audit, and Compliance teams on governance and compliance initiatives.
- Prepare regulatory submissions, MIS, dashboards, business analytics, Board notes, agendas, and governance reports.
- Track and ensure timely closure of audit observations, Board actions, RBI review comments, and Action Taken Reports (ATRs).
- Create and manage dashboards for governance, compliance, performance, and statistical reporting.
- Support customer-centric initiatives, including customer experience improvement and NPS programs.
- Drive implementation, operations, and governance of market-wide product initiatives and ecosystem programs.
- Drive automation, digitization, and AI-enabled initiatives for compliance monitoring, governance, reporting, and analytics.
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