Business Analyst - CPQ

DealHub Ltd.; Hyderabad; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

DealHub Ltd. seeks a seasoned Business Analyst to own CPQ offerings on a Salesforce-based platform. You will collaborate with commercial, pricing, legal and finance owners to capture as-is processes, define pricing models, and write clear user stories with acceptance criteria.

You will work with CPQ configurators, data engineers and QA to validate configurations, document updates, and ensure UAT success. Strong English and quick learner required.

Qualifications

• 7+ years as a business analyst or functional consultant on enterprise applications.
• 3+ years on any CPQ platform (Salesforce CPQ, Conga, Apttus, etc.).
• Reading configuration data and writing precise requirements and acceptance criteria.
• Advanced Excel, SOQL or SQL for analysis.
• Proficient with Jira/Azure DevOps and Confluence; strong English communication.
• Salesforce platform literacy at Administrator level.

Responsibilities

• Own the functional definition of every offering onboarded and translate it into CPQ constructs.
• Run intake workshops with commercial, pricing, legal and finance owners.
• Model offerings into CPQ terms: price lists, bundles, attributes, rules, templates.
• Write user stories with testable acceptance criteria and data readiness notes.
• Analyze existing configuration/data to maximize reuse; prepare UAT scenarios.
• Maintain feature documentation and collaborate daily with technical leads, configurators, data engineers and QA.

Skills

Agile tooling

Workshop facilitation

Stakeholder management

English communication

Confluence

Education

Enterprise applications experience

Tools

Jira

Azure DevOps

Confluence

Salesforce CPQ

Conga/DocuSign Gen

Job description

About the job

Job Title: Business Analyst, CPQ

Experience: 7 –9 Years

Employment Type: Permanent | Full-Time

Shift & Hours: Regular Shift

Location: Hyderabad

Role Overview:

• We run the Configure-Price-Quote (CPQ) platform for a global enterprise client on Salesforce Sales Cloud and Conga CPQ, with Conga Revenue Lifecycle Management (RLM) being adopted alongside it. The platform lives in a large, shared, multi-domain Salesforce org that serves many business units with a high-volume product catalog. Our mandate is to onboard a long pipeline of commercial offerings, each with its own catalog, pricing, rules, approvals and document templates. The application is documented in a structured knowledge base, so new team members learn from feature pages and process journeys rather than from tribal memory.

The role

• You own the functional definition of every offering we onboard. You take a product or pricing owner's description of how they sell, translate it into CPQ constructs, write stories a developer or configurator can execute without coming back to you, and prove the result works with the business in UAT. Conga experience is not required to start. Prior delivery on a CPQ platform is, together with the ability to learn a new one quickly from documentation and configuration data.

What you will do

• Run offering intake workshops with commercial, pricing, legal and finance owners and capture the as-is selling process, pricing model and approval paths.
• Model each offering into CPQ terms: product hierarchy, bundles and options, attributes, price lists and price list items, pricing and constraint rules, approval rules, quote and agreement templates.
• Write user stories with testable acceptance criteria, including data readiness, migration and rollback notes.
• Analyze existing configuration and data (price lists, rules, templates, field usage) to find reuse before anything new is created.
• Prepare UAT scenarios and test data, run UAT sessions, triage defects and separate configuration gaps from real bugs.
• Keep the feature documentation of every touched area current as part of each story's definition of done.
• Work daily with the technical lead, CPQ configurators, data engineer and QA, and represent the business view in design reviews.

Must have:

• 7+ years as a business analyst or functional consultant on enterprise applications, 3+ of them on any CPQ platform: Salesforce CPQ, Salesforce Industries (Vlocity) CPQ, Oracle CPQ, SAP CPQ, PROS, Zilliant, DealHub, Zuora or Apttus/Conga.
• Working knowledge of quote-to-cash: catalog structure, bundles, attribute-based configuration, list and tiered pricing, discounting, approval matrices, contract generation.
• Proven ability to read configuration data and write precise, unambiguous requirements and acceptance criteria.
• Comfortable with data: advanced Excel, and SOQL or SQL for your own analysis.
• Agile delivery tooling (Jira, Azure DevOps or similar) and documentation tooling (Confluence or similar); strong workshop facilitation and stakeholder management in English.
• Salesforce platform literacy at Administrator level: objects, fields, record types, flows, permission sets.

Good to have:

• Conga CPQ or Conga RLM exposure.
• Document generation tools in the Salesforce ecosystem (Conga Composer, DocuSign Gen, Nintex or similar).
• Configuration data migration between orgs (Prodly, Data Loader, scripted loads or similar).
• Salesforce Administrator or Salesforce CPQ Specialist certification.
• Pricing experience in services, subscription or project-based businesses.
• If your CPQ experience is on another platform.