PriceEasy is a fast-growing SaaS company transforming how fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our AI-powered platform equips retailers with real-time insights to improve decision-making, boost margins, and optimize operations across the board. As a VC-backed organization, we are scaling rapidly and building an environment where innovation, collaboration, and customer impact take center stage.
Position Overview
We are seeking a highly analytical and detail-oriented Business Analyst to support our Customer Success Managers (CSMs), streamline client onboarding, and provide post-deployment support. This role requires strong analytical capabilities, exceptional communication skills, and prior experience working with international clients.
Key Responsibilities
Data Analysis & Reporting
- Pull, analyze, and interpret data to support business decisions.
- Build reports, dashboards, and metrics to track client and product performance.
- Generate periodic project monitoring reports and perform ad hoc analyses for clients.
Client Onboarding & Support
- Collaborate with CSMs to ensure smooth client onboarding and implementations.
- Provide post-deployment support and troubleshooting assistance to clients.
- Act as a point of contact for data-driven queries and insights. Business Process & Documentation
Business Process & Documentation
- Document business processes using modelling methodologies.
- Identify gaps, propose improvements, and design new process flows.
- Ensure effective knowledge transfer and maintain documentation repositories.
Cross-functional Collaboration
- Work closely with product, tech & operations teams to communicate client requirements and feedback.
- Support project management activities by monitoring timelines, deliverables, and escalations.
- Contribute to product enhancement discussions by translating business needs into technical requirements.
Additional BA Functions
- Conduct root cause analysis for client-reported issues.
- Perform market and competitive research to provide insights supporting client strategies.
- Support internal stakeholders with data insights to drive operational excellence.
Skills & Qualifications
- Candidate must be from Tier College (NIT/IIT/IIM/FMS/XLRI)
- Hands on experience of working with Claude, Prompting skill is mandatory
- Candidate should have experience in handling big data sets.
- Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field.
- +3 years of experience as a Business Analyst, preferably in SaaS or client-facing environments.
- Strong analytical, problem-solving, and critical-thinking skills.
- Proficiency in SQL, Excel, and BI/Visualization tools.
- Excellent verbal and written communication skills, with experience interacting with international clients.
- Ability to document requirements, processes, and workflows effectively.
- Flexible, adaptable, and proactive in a fast-paced environment.
What We Offer
- Exciting Career Growth: Be part of a VC-backed company building industry-defining technology.
- Cutting-Edge Environment: Collaborate with innovators and shape the future of fuel & convenience retail.
- Competitive Compensation: Market-leading salary and benefits aligned with your expertise.
- Collaborative Culture: Supportive, inclusive, and growth-focused workplace that encourages innovation.