Bulk Hiring Freshers | Semi voice process | Gurugram

WSNE Consulting Pvt. Ltd.; Gurugram District, Delhi; On-site; INR 315,000 - 385,000; Full time

Job summary

WSNE Consulting Pvt. Ltd. is seeking Customer Service Executives to engage with international clients and deliver a seamless service experience from Gurugram.

The role involves handling calls, emails, and chats, explaining products clearly, and maintaining follow-ups to ensure high satisfaction. Fresher or up to 6 months of BPO experience is acceptable, with strong English communication and problem-solving skills.

Qualifications

• Undergrad/Graduate candidates accepted.
• Fresher or 6 months experience in BPO customer support.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).
• Basic computer knowledge required.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

English communication

Customer service

Problem solving

Interpersonal skills

Night shifts

Rotational shifts

Education

Undergrad or Graduate

Tools

Basic computer knowledge

Job description

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities :

Engage with customers via calls, emails, and chats.

Explain products and services effectively to clients.

Maintain strong follow-ups and ensure high customer satisfaction.

Handle objections, resolve queries, and build long-term client relationships.

Requirements:

Undergrad/Graduate both can apply

Fresher or 6months experience in BPO Customer support required

Excellent verbal and written communication skills in English

Strong problem-solving and interpersonal skills

Ability to work in rotational shifts (including night shifts)

Basic computer knowledge

Salary & Benefits:

Salary upto 3.50 LPA

Lucrative incentives

Night Shifts

24*7 Shifts

5 days working

Roster Off

Both side transport facility.