Hiring freshers | Chat process | Gurugram

WSNE Consulting Pvt. Ltd.; Gurugram District; On-site; INR 350,000 - 360,000; Full time

Benefits offered by this job

Night Shifts

24x7 Shifts

5 days working

Roster Off

Transport facility

Job summary

WSNE Consulting Pvt. Ltd. in Gurugram, India, is seeking Customer Service Executives to engage with global clients via calls, emails, and chats, explaining products and services and fostering high satisfaction.

The role requires undergrad or graduate, excellent English, strong problem-solving and interpersonal skills, and willingness to work rotational or night shifts with basic computer knowledge. Night shifts and shifts roster are part of the schedule, with transport support offered.

Qualifications

• Undergrad/Graduate candidates may apply.
• Excellent verbal and written communication in English.
• Strong problem-solving and interpersonal skills required.
• Ability to work in rotational/night shifts.
• Basic computer knowledge is expected.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term relationships with clients.

Skills

Communication

Problem-solving

Interpersonal skills

Night shifts

Rotational shifts

Basic computer knowledge

Education

Undergrad/Graduate

Job description

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities :

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements:

• Undergrad/Graduate both can apply
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 3.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.