Bulk Hiring For Voice Process | NOIDA | Telecommunication

Expert Staffing Solutions New Delhi; Dadri; On-site; INR 279,000 - 357,120; Full time

Benefits offered by this job

Performance Linked Incentives

Job summary

Expert Staffing Solutions New Delhi is seeking dynamic Customer Support Executives for their Inbound Voice Process in Dadri, Uttar Pradesh. The role focuses on handling customer queries and providing excellent service while resolving concerns and identifying upselling opportunities.

The ideal candidates should have strong communication skills and a minimum of 12 to 18 months of experience, with attractive salary packages and performance-linked incentives available.

Qualifications

• 12+ months of experience for salary up to 28,000 CTC.
• 18+ months of experience for salary up to 32,000 CTC.
• Ability to handle customer queries and provide solutions.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer queries and provide solutions.
• Deliver exceptional customer service.

Skills

Strong communication skills

Customer-centric approach

Job description

Job Summary

We are hiring dynamic and customer-focused Customer Support Executives for our Inbound Voice Process. The role involves handling customer queries, providing excellent service, resolving concerns, and identifying upselling opportunities. Candidates should possess strong communication skills and a customer-centric approach.

Key Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Resolve customer queries and provide appropriate solutions.
• Deliver exceptional customer service and maintain high customer satisfaction.

Experience & Compensation

For candidates with 12+ months of experience:

• Salary up to 28,000 CTC
• Performance Linked Incentive (PLI): 2,800
• Attractive monthly incentives

For candidates with 18+ months of experience:

• Salary up to 32,000 CTC
• Performance Linked Incentive (PLI): 4,000
• Attractive monthly incentives

For Further Details contact - Jeffrey-7669924141