Brand Account Manager

Weekday AI (YC W21); Gurugram District; On-site; INR 600,000 - 1,300,000; Full time

Job summary

Weekday AI in Gurgaon, Haryana, India is seeking an Account Manager to support a portfolio of client accounts across e-commerce, D2C, creator, influencer, affiliate, and brand partnerships. This early-career role offers hands-on exposure to campaign execution, performance tracking, and account growth.

You will work with senior teammates and cross-functional teams to ensure timely delivery, strong client relationships, and clear communication.

Qualifications

• 0-3 years of experience in account management, client servicing, customer success, business coordination, or a related field.
• Exposure to influencer marketing, creator marketing, affiliate marketing, or partnership-driven businesses is highly desirable.
• Basic understanding of e-commerce, D2C, digital marketing, marketplaces, or quick commerce is an advantage.
• Strong written and verbal communication skills with a professional approach to client interactions.

Responsibilities

• Support the day-to-day management and servicing of assigned client accounts.
• Act as a point of contact for routine client queries, updates, coordination, and follow-ups.
• Develop a strong understanding of client businesses, objectives, requirements, and commercial priorities.

Skills

Account management

Client servicing

Communication

Organization

Data analysis

Cross-functional coordination

Education

Graduate in any discipline

Job description

Job Description:

This role is for one of the Weekdays clients

Salary range: Rs 600000 - Rs 1300000 (ie INR 6-13 LPA)

Experience: 0+ yrs

Location: Gurgaon, Haryana, India

Job Type: Full-time

We are looking for a proactive and detail-orientedAccount Managerto support and manage a portfolio of client accounts acrosse-commerce, D2C, creator, influencer, affiliate, and brand partnerships.

This role is well suited for an early-career professional who is interested in developing strong account management and client servicing skills while gaining hands-on exposure to campaign execution, performance tracking, and account growth. You will work closely with senior team members and internal cross-functional teams to ensure smooth delivery, strong client relationships, and timely execution of account requirements.

KEY RESPONSIBILITIES

• Support the day-to-day management and servicing of assigned client accounts.
• Act as a point of contact for routine client queries, updates, coordination, and follow-ups.
• Develop a strong understanding of client businesses, objectives, requirements, and commercial priorities.
• Maintain professional and consistent communication with clients.
• Translate client briefs into campaign plans, timelines, requirements, and action items.
• Coordinate with internalpartnership, creator, influencer, operations, and analytics teamsto ensure smooth campaign execution.
• Track campaign progress, deliverables, dependencies, and timelines.
• Proactively identify and flag execution issues, delays, and potential risks.
• Assist with trackingrevenue, GMV, campaign performance, and other account metrics.
• Support the preparation of weekly and monthly client reports and business reviews.
• Analyse basic performance trends and identify gaps or areas requiring attention.
• Maintain accurate account trackers, documentation, action items, and follow-up records.
• Coordinate with internal teams to resolve day-to-day account and campaign-related issues.
• Support commercial and operational commitments associated with assigned accounts.
• Escalate significant client concerns, risks, or delivery issues to senior team members.
• Gradually take ownership of larger account responsibilities and work toward independent account management.

WHAT MAKES YOU A GREAT FIT

• 0-3 years of experiencein account management, client servicing, customer success, business coordination, or a related field.
• Exposure toinfluencer marketing, creator marketing, affiliate marketing, or partnership-driven businesses is highly desirable.
• Basic understanding ofe-commerce, D2C, digital marketing, marketplaces, or quick commerce is an advantage.
• Strong written and verbal communication skills with a professional approach to client interactions.
• Excellent organisational skills with strong attention to detail and follow-through.
• Comfortable working withdata, spreadsheets, trackers, reports, and basic performance metrics.
• Ability to manage multiple tasks, deadlines, client requirements, and internal dependencies simultaneously.
• Strong coordination and interpersonal skills with the ability to work effectively across teams.
• Proactive approach to identifying issues, following up on deliverables, and ensuring timely execution.
• Willingness to learn account management, campaign execution, performance analysis, and client growth strategies.
• Strong ownership mindset and ability to take responsibility for assigned tasks with minimal supervision.
• Comfortable working in a fast-paced startup, agency, e-commerce, creator economy, or digital business environment.
• Graduate in any discipline with a genuine interest in client servicing, digital commerce, partnerships, and account management.

Requirements: