Account Manager

Manisha (Proprietor of M/S Cpl India); India; Remote; INR 400,000 - 700,000; Full time

Job summary

De ion in India is seeking a motivated Account Manager to manage client accounts, ensure satisfaction, and identify opportunities for growth. This role requires Hindi language proficiency and strong communication with clients and internal teams.

You will build relationships, present new products, track metrics, and collaborate across departments. A Bachelor's degree in business or marketing, proficiency with MS Office and CRM, and the ability to work independently in a fast-paced setting are

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

Responsibilities

• Manage client accounts and act as the main point of contact for clients.
• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Prepare and deliver presentations to clients on new products and services.
• Track and report on account metrics and performance indicators.
• Collaborate with internal teams to address client needs and solve issues effectively.

Skills

Communication

Interpersonal skills

Teamwork

Problem solving

Attention to detail

Digital marketing basics

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

MS Office Suite (Word, Excel, PowerPoint)

CRM software

Job description

De ion

Note: Hindi language is compulsory for this job role

We are seeking a motivated and detail-oriented Account Manager to join our team in India. The ideal candidate will be responsible for managing client accounts, ensuring their satisfaction, and identifying opportunities for growth. This role requires excellent communication skills and the ability to work collaboratively with both clients and internal teams.

Responsibilities

• Manage client accounts and act as the main point of contact for clients.
• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Prepare and deliver presentations to clients on new products and services.
• Track and report on account metrics and performance indicators.
• Collaborate with internal teams to address client needs and solve issues effectively.

Skills and Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Basic understanding of digital marketing and sales principles.