Branch Training Manager

Kotak Life Insurance; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Kotak Life Insurance is seeking a Training and Capability Lead to drive capability building and performance enhancement of sales teams across Agency and Partners in the region. You will enable onboarding, product training, behavioural skills development and ongoing coaching aligned to business goals.

The role requires a graduate with 1-5 years of training experience, plus hands-on experience planning training calendars, executing sessions, and measuring impact through KPIs such as training

Qualifications

• Graduate with 1-5 years of training experience.
• Experience in coordinating training programs and measuring impact.

Responsibilities

• Manage training and development objectives of mapped employees and cluster.
• Ensure optimal training coverage to achieve sales and product mix objectives.
• Plan training calendar and execute per needs and agenda for month.

Skills

Training experience

Onboarding

Product training

Behavioral skills

Performance coaching

Education

Graduate degree

Job description

Role:To drive capability building and performance enhancement of sales teams across multiple channels (Agency, Partners) within the assigned region. The role ensures salesforce productivity through effective onboarding, product training, behavioral skills development, and ongoing performance coaching aligned to organizational goals.

Education and Experience -Graduate, with 1-5 years of training experience

Job Responsibilities -a) To manage training and development objectives of mapped employees and cluster.

b) To ensure optimal training coverage to realized desired sales and product mix objectives.

c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month..

Key Performance Indicators (KPIs)

• % of New Hires Trained and Certified within TAT
• Improvement in Productivity Metrics (e.g., Case Count, FYP, Activation %) post-training
• Training Feedback / NPS Scores
• Training Coverage vs. Plan
• Post-Training Performance uplift for trained cohorts
• Stakeholder Satisfaction (Sales Head / Channel Head feedback)