Branch Relationship Officer - Used Car

Equitas Small Finance Bank; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Branch Relationship Officer - Used Car in Maharashtra. The role focuses on sourcing used car loan applications, managing dealer and customer relationships, and ensuring smooth processing of loan proposals.

The candidate will drive cross-selling of banking products while maintaining compliance with RBI guidelines and internal policies. This is a permanent, on-site position at the Vashi branch requiring 1–5 years of relevant experience.

Qualifications

• Graduates with commerce, arts, science or management degrees are considered.
• MBA or post-graduate courses add advantage for sales finance roles.
• Professional education in finance or banking is a plus.

Responsibilities

• Develop a consistent pipeline of used car loan applications from customers, dealers, and DSAs.
• Maintain timely, professional relationships with customers and respond to requirements.
• Ensure timely collection of documentation for loan proposals and adhere to First Time Right principles.
• Cross-sell products like savings or current accounts, deposits, and FASTag where applicable.
• Ensure 100% compliance with RBI policies, processes, and regulatory requirements.
• Proactively follow up with channels to keep relationships intact and reduce delinquency risk.

Education

Bachelor of Commerce

Bachelor of Arts

Bachelor of Science

Master of Arts

Master of Commerce

Master of Business Administration

Job description

Posted On 10 Sep 2026

End Date 10 Oct 2026

Required Experience 1 - 5 years

Basic Section

No. Of Openings 1

External Title Branch Relationship Officer - Used Car

Employment Type Permanent

Employment Category Field

Closing Date 10 Oct 2026

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

External Title (Job Role) Branch Relationship Officer - Used Car

Zone West

State Maharashtra

Region Maharashtra

PT Location Maharashtra

Branch Code 9145

Branch Name Vashi

Skills

Skill

Bachelor of Commerce Bachelor of Arts Bachelor of Science Master of Arts Master of Commerce Master of Business Administration

Working Language

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.
• Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.