Branch Manager- Kottayam

Irish Expert LLP; Kottayam; On-site; INR 500,000 - 700,000; Full time

Job summary

Irish Expert LLP in Kerala, Kottayam, invites applications for a Branch Manager to oversee daily operations of the branch, with emphasis on customer service and sales, and to implement improvements for smooth functioning and full utilization of resources.

You will lead the sales team to achieve targets, break monthly goals into weekly plans, reach out to leads (including cold calls), set up meetings with potential clients, and coordinate with the head office and Zonal Manager.

Responsibilities

• Manage daily operations of the overall branch, especially customer service, and sales, and make improvements as needed to ensure the smooth functioning and full utilization of the given resource, which may include add-on responsibilities if required.
• Ensure reaching out to the assigned queries, regular follow-ups, and satisfactory resolution of client queries and concerns promptly for the study overseas.
• Strategize the team for the achievement of the Sales Target through the breakdown of the Monthly target into weekly Targets of the product they and their reporting sales team are dealing with for themselves and the team members. You will be directly answerable for the study of overseas sales
• Meet the individual targets assigned by the head office and also ensure all the reporting team members meet their respective targets, by extending help to the team in any area of the work for effective functioning.
• Enhance the overall productivity of the team by ensuring the team's continuous engagement during working hours and also ensuring the retainment of the team.
• Actively seeking out new sales opportunities by reaching out to the assigned leads for yourself and to the reporting sales team which also includes cold calling.
• Set up the meeting with the potential clients for yourself and also help the team members close their deals to ensure the meeting of the Targets given by the Head office.
• Serves as a resource to students, parents, and others regarding study abroad programs, policies, and procedures.
• Have frequent reviews with the team for better results and guide them in the area of improvement.
• Share the weekly sales report of the numbers achieved in the last week and the expected numbers in the coming week, for oneself and the team.
• Coordination post the client signs up with the concerned person.
• Work closely with the Zonal Manager for the General and the smooth and complete functioning of the Branch.

Job description

• Manage daily operations of the overallbranch, especially customer service, and sales, and make improvements as needed to ensure the smooth functioning and full utilizationof thegiven resource, which may include add-onresponsibilitiesif required. Ex Marketing campaign support and more.
• Ensure reaching out to the assigned queries, regular follow-ups, and satisfactoryresolution of client queries and concerns promptly for thestudy overseas.
• Strategize the team for the achievementof the Sales Target through the breakdown of the Monthly target into weekly Targets of the product they and their reporting sales team are dealingwith for themselves and the team members.You will be directlyanswerable for the study of overseas sales
• Meet the individual targets assigned by the head office and also ensure all the reporting team members meet their respectivetargets, by extending help to the team in any area of the work for effective functioning.
• Enhance the overall productivity of the team by ensuring the team's continuousengagement during working hours and also ensuring the retainment of the team.
• Actively seeking out new sales opportunities by reaching out to the assigned leads for yourself and to the reporting sales team which also includes cold calling.
• Set up the meeting with the potential clients for yourselfand also help the team members close their deals to ensure the meeting of the Targets given by the Head office.
• Serves as a resource to students, parents, and others regardingstudy abroad programs, policies, and procedures.
• Have frequent reviews with the team for better results and guide them in the area of improvement.
• Share the weekly sales report of the numbers achieved in the last week and the expectednumbers in the coming week, for oneself and the team.
• Coordination post the client signs up with the concernedperson.
• Work closely with the Zonal Manager for the General and the smooth andcomplete functioning of the Branch.